HIP Creative
hip.agencyHIP Creative is a healthcare and dental marketing agency offering branding, websites, paid ads, and patient acquisition campaigns, with a focus on aesthetic-forward design and full-service growth.
Community Reviews(23)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
"We recently had the chance to work with HIP Creative for a rebrand and a redesign of our website.…
"We recently had the chance to work with HIP Creative for a rebrand and a redesign of our website. HIP recognized, as we had, that the image we had didn’t match the quality of our program. They were…
HIP Creative is one of the best business partners I have ever had. Their Inbound Marketing process…
HIP Creative is one of the best business partners I have ever had. Their Inbound Marketing process provided us with a solution that has helped establish us as an authority on Ankle and Foot…
HIP has taken care of all the marketing needs of my two companies. I am sometimes hard to please,…
HIP has taken care of all the marketing needs of my two companies. I am sometimes hard to please, but they have taken care of me every step of the way!
Hands down, this is THE BEST creative agency I've ever worked with! Each person on their team is…
Hands down, this is THE BEST creative agency I've ever worked with! Each person on their team is insanely talented and always a pleasure to work with. They can do it all, and they will do it better…
We cannot say enough good things about HIP Creative! Thank you for the amazing work that you have…
We cannot say enough good things about HIP Creative! Thank you for the amazing work that you have done for Upper Room Church. You are all crazy talented and we are thankful for you!!
Awesome business offering innovative strategic marketing solutions. Luke, the owner, is genuine…
Awesome business offering innovative strategic marketing solutions. Luke, the owner, is genuine and offered us tremendous insights into the intricacies of facebook marketing and retargeting…
A great team that develops top tier work!
A great team that develops top tier work!
Luke and his entire team are very knowledgeable and professional. They made the transition to the…
Luke and his entire team are very knowledgeable and professional. They made the transition to the HIP team so easy and painless. We just wrapped up our first year with this company and our results…
Excellent choice for SEO for a professional office. Extremely responsive and easy to work with.…
Excellent choice for SEO for a professional office. Extremely responsive and easy to work with. Look no where else, these guys are great!
I can’t begin to say enough good things about HIP Creative. From the very first meeting with…
I can’t begin to say enough good things about HIP Creative. From the very first meeting with Harrison, I knew this was the crew that would take my practice to the next level, and they did. They have…
These guys are ON IT!!! Everyone at HIP is super helpful and impossibly responsive. They must live…
These guys are ON IT!!! Everyone at HIP is super helpful and impossibly responsive. They must live with their phones or laptops taped to their bodies because they always get back quickly. They have…
I don't post a lot of reviews but when I do, it's usually due to either a great customer service…
I don't post a lot of reviews but when I do, it's usually due to either a great customer service experience or a really bad one. Unfortunately, in this case, it was BAD. Long story short, good…
This marketing is not for a regular dental practice. They like to place patients all over the…
This marketing is not for a regular dental practice. They like to place patients all over the schedule and different times. The dental practice has no control over the appointment scheduled. Some…
Great experience working with HIP. Awesome leadership with Luke and Justin. Harrison is a wizard…
Great experience working with HIP. Awesome leadership with Luke and Justin. Harrison is a wizard as well. They give you the playbook on how to not only get leads but to convert those leads. They…
Hip Creative is hands down the best marketing firm in the orthodontic industry. There are some…
Hip Creative is hands down the best marketing firm in the orthodontic industry. There are some other good ones, but Hip is more than a marketing firm. They are a real growth partner and really as…
With the help of HIP we have increased our new patient leads tremendously!! I love walking into…
With the help of HIP we have increased our new patient leads tremendously!! I love walking into the office in the mornings, like this morning, and starting our day with 6 or more leads sitting in…
Our experience with HIP has been superb. Professional, knowledgeable, terrific communication and…
Our experience with HIP has been superb. Professional, knowledgeable, terrific communication and they have demonstrated sincere care each step of the way. They have helped us reconsider what is…
We've been working with HIP Creative for marketing and practice consulting, and they've been an…
We've been working with HIP Creative for marketing and practice consulting, and they've been an invaluable partner for Sherman and Briscoe Orthodontics. Their team (Lily, Colin, Gretchen, MariAnn,…
Incredible Company. My practice has doubled in the past 2 years because of them. I would highly…
Incredible Company. My practice has doubled in the past 2 years because of them. I would highly recommend them to anyone looking for an orthodontic marketing company.
We love HIP! HIP has excellent customer service and has helped us improve our practice from…
We love HIP! HIP has excellent customer service and has helped us improve our practice from marketing to training our staff and growing our business. We love having a dedicated practice advisor!…
HIP is an excellent agency for all aspects of improving ROI for Orthodontic practice. I highly…
HIP is an excellent agency for all aspects of improving ROI for Orthodontic practice. I highly recommend! Thank you! Dr. Colin Gibson
OrthoPatients x HIP Creative
OrthoPatients x HIP Creative
We Trusted HIP with Our Practice. Here’s Why!
We Trusted HIP with Our Practice. Here’s Why!
Employee Reviews(30)
↑ Back to client reviewsThese are not client reviews. They were written by current and former employees about working at HIP Creative, and are not counted in the rating or review total above. They are included as workplace context only.
Really had potential. Micromanagement, insane employee churn, and unrealistic expectations may…
Pros: Large volume of clients. The owners are both really smart, competent people. Cons: Micromanagement, insane work flow, pushed and pulled by both owners, the rate of growth & near 100% employee churn rate means promises just aren't going to be delivered. The only way to describe the employer-employee relationship is combative. PTSD from slack notification sounds on nights, weekends, weekdays.
Toxic Environment & Self-Obsessed Owners
Pros: Leaving. I thought this was going to be a good job, but the owners are as incompetent as they seem in the interview. Cons: Owners demean employees in front of the whole staff, provide no training, require you to manually log every minute of every day to prove you're working, and run the place like they expect you to know their goals with no input from day one. If you don't work weekends and stay late during the week, they consider you an underperforming employee, but won't pay you for extra work. There is a cult mindset with their favorite self-help guru, and they require employees to…
An amazing client-centered digital marketing agency
Pros: I have known co-founder Luke for over 5 years and co-founder Justin for almost 2 years. These 2 gentlemen are wise beyond their years and some of the kindest, caring and giving people I know. They care about their clients’ success with great passion! It’s what drives them every day. Equally they invest in their team members who have the same fire for digital marketing. The benefits here are amazing! Unlimited time off Health, vision, dental and life insurance 8 paid holidays Great 401(k) program Almost unheard of in this area. If you’re seeking a career with great opportunities for…
Work with a young and talented team while growing your personal skillset.
Pros: I started working at HIP when it was still a very young company. I was able to grow with the company and see a lot of change and advancement. The owners have always been good to me and continue to be close friends. They worked closely with me to help me move into my dream career working for myself as a freelance designer. I'm beyond grateful for the help and advice they gave during my 4 years working at HIP. HIP provides a young, modern work environment that challenges you to own your role and be a leader in your field. Be ready to work hard and invest in your future! Cons: Not really…
Opportunity for growth
Pros: I’ve learned a lot being here at HIP. I’ve been able to grow in my skills while also learning more about the marketing industry. I’ve had lots of opportunities to work on some really great projects. Cons: Can’t say there are any cons for me. I’ve had a lot of opportunity here but it’s due to willingness and drive to grow my self.
No Communication Skills, High Turnover Rate due to Toxic Owners
Pros: Only pro was the friendships made with other employees Cons: The owners, Justin and Luke, lack professionalism, communication skills and provide zero training. You will never know what their expectations are because of how difficult it is for them to communicate effectively and also because their expectations change every minute. Their ego’s (especially Luke’s) will single-handedly run their company into the ground. They are too caught up with how to make money faster that they fail to perfect any process of making it happen. They show no concern for their beloved “team” and even talk…
Teamwork Driven, People Focused & Client Centric
Pros: High level of focus on serving clients, supporting teammates, and working together to accomplish the mission. Abundance of tools, systems, resources, and assets to complete projects. Intuitive leadership from Luke and Justin to see what's ahead and steer the ship in the right direction. Cons: It's not a perfect company (thank goodness). We all have things we need to do to grow and improve. This company is committed to make changes when and where it's necessary, and flex on a dime. So, if there are cons, they are corrected quickly to benefit everyone involved. Advice to management: Keep…
Fast paced, goal-driven marketing agency
Pros: I’ve enjoyed working for HIP Creative this year as a Digital Marketing Specialist! I’ve gained a great deal of knowledge about marketing for local businesses and medical practices. As a Digital Marketing Specialist, my day-to-day tasks vary from analyzing Facebook ad strategy to building websites and more. Each day, I spend my time communicating with partners and building high-converting marketing campaigns. I admire the owners of HIP Creative, Justin & Luke, for their focus on client success. They aren’t afraid to try new strategies or think outside the box! They have pushed me to…
Great company
Pros: Great environment and culture. great product and easy to sell Cons: not much its great place to work
Professional & Opportunity Driven
Pros: HIP Creative embodies an ideal workplace that fosters their team to expand on their skillsets, provide them a place for growth, and evolves opportunities to further their successes. So very glad I've been able to work with Luke, Justin, and their team...listening in on their daily trainings has shown that they're super passionate about all aspects of their team and create a thriving process that not only fulfills the goals of their clients, but also supports a thriving staff to grow and succeed. Cons: None, as they've always been super communicative and clear.
Great place to work. great place to grow.
Pros: fast paced. great clients. awesome products and services. small team, good intimate environment to connect. Cons: HIP is a fast paced, producing team and could be some growing pains getting used to the speed.
Worked as a contractor in the agency
Pros: - Various clients - High quality codebases Cons: - Poor management - Inefficient communication
Toxic Environment
Pros: You're making a steady income. Cons: This is a very unprofessional environment. Lack of communication is the only constant, and there is no training provided. Staff are reprimanded in front of the entire office for the slightest perceived misstep, even if they have been working there for one week. Hours and hours are wasted each week as owners shove their self help doctrines and daily and weekly activities down the staff's throats. All staff are expected to track every minute of every day's work in PM software. Extremely high turnover. A nightmare work environment. Advice to…
Wonderful Company with Friendly and Motivated Employees
Pros: - Friendly staff - Collaborative enviorment - Management encourages and rewards bold actions and is not afraid of mistakes - The work done at HIP is top-notch quality and will challenge you to do your best work - Systems in place at HIP help maintain accountability and encourage clear communication Cons: - Some tasks can be repetitive - Some might not respond well to the pressure to deliver high-quality work every day
Growth, Integrity & Family - Amazing place to wrok.
Pros: An amazing place to work. Justin, Luke & Matt really are leading the company and the people towards success. The standards are very high, much like the greatest companies around the world, think Ritz Carlton. You learn so much about leadership, mindset, customer service, sales and automation. They even talk to you personally each month to see what you need and suggest areas to improve. They even suprise people with things from their Amazon wishlist. It's really a great place to work. Cons: I can't see any cons working for HIP. Advice to management: None. They're doing an amazing…
Results-focused marketing agency for Orthodontists & Dentists - Dialed in owners
Pros: Owners are very smart and dialed in on how to get results Competitive pay Care about clients and getting them results Friendly co-workers Consistent growth (job security) Cons: Can be demanding but goes with competitive pay & delivering exceptional results to clients
Great Company and Leadership
Pros: Good benefits, good people, fulfilling work Cons: I have nothing negative to say.
Creative Firestorm With An Incredible Growth Model
Pros: This company has incredible culture (the group lunches, ax throwing competitions after hours, and company walks together daily) AND they have an incredible business model and structure. Their clients love them (look at the reviews) and it's just a large group of really positive, forward-thinking, happy individuals doing top-notch work. Really cool organization. Cons: There's not really cons, they have a growth culture and are ramping fast. So there is the ability to grow, they promote-from-within, and they are easy to deal with / work with. Advice to management: Keep doing what you're…
Great company to work for
Pros: The team is great and very supportive. They taught me a lot while I was there, and also loves the morals and ethics that this company had. There services were great, so it made me feel great about getting new people on as partners as I knew it was a win win for everyone. I would definitely recommend HIP as a workplace. The CEO is great and his morals and the way he looks at this business is amazing. The only reason I left was because my previous employer reached out to me with an amazing opportunity. Cons: I wouldn't have wrote a con but it's making me, the only con I could think of…
Tough but fair
Pros: Great work environment Wonderful Culture A huge focus on Excellence Cons: Not for the faint of heart
Great Place
Pros: The owners Luke & Justin are so understanding! They are extremely flexible and understand work/life balance. By far the best bosses I have ever had. The employees there are some of the best around and treat you like family! Great place to work!! Cons: None at all thank you
Best Company I've Ever Worked For & Best Job I've Ever Had
Pros: Fantastic pay and benefits. Your efforts are recognized and ACTUALLY appreciated here. Communication with management is fantastic and virtually instantaneous. Young company with infinite growth potential and fantastic growth plans. Cons: No real negatives that I can think of. Advice to management: Keep doing what you are doing! You guys are doing a fantastic job! 10/10
10/10 company. Doesn't get much better.
Pros: Amazing company culture, strong and empathetic leadership, thorough onboarding + training experience, and excellent benefits. Just to name a few. I left my previous job due to a lack of work/life balance, as well as a toxic company culture. I'm thankful to have found HIP - they have set the bar high. Cons: none at all. Loving my job here. Advice to management: Thanks for everything so far.
Welcoming and Empowering
Pros: - Positive Work Environment - HIP is a place where you form real bonds with the people you work with. Management cares about you and your love ones and your success as a person not just an employee. -Opportunities for Growth - HIP is a place to refine your skills and develop yourself as a person. This does not go unnoticed or unrewarded. Hard work and dedication are celebrated and team members that put it in are given the opportunity to grow in the company. -Good Management - The management is great with consistent, quick, and helpful feedback. They help you achieve your tasks when it…
The Best Place to Work
Pros: You get to work remotely Low Stress Environment Great Team Communication Super Generous Company Great Pay Unlimited PTO Team Fly-Ins Paid For Cons: Honestly, can't think of any reasons why I wouldn't want to work here!
The Best Team I've Ever Worked For!
Pros: People working for people, salary and benefits, amazing company culture, structure in the role, and a ton of support from leadership Cons: No cons to working here! Advice to management: From the Team Leads to the CEO and COO, HIP has amazing leadership! I have personally worked for all types of leaders, but HIP is doing it right, they are intentional with the way they speak to team members and offer support at all times.
I would not recommend
Pros: Remote and Benefits were good. Cons: I worked overtime nearly every week leading up to the month they let me go. Despite having "unlimited PTO," I only used it two weeks before being let go—for a church conference and my cousin's wedding and one other time in april for two days. I stepped up when colleagues faced personal losses, covered positions when others quit or were let go, and worked tirelessly to support the team. Yet, they terminated me for "looking unhappy," a narrative they used to justify their decision to themselves and others. Six months before my termination, I had a…
Incredible Team
Pros: Amazing team and industry. Very fulfilling. Cons: None that I can think of.
Empowered to Succeed and Grow
Pros: I genuinely enjoy working here. The company has built a supportive and collaborative culture where everyone feels valued. Leadership is approachable and open to feedback, which makes me feel like my voice matters. There are great opportunities for personal and professional growth, and I’ve felt empowered to take on challenges that help me advance in my career. What I appreciate is how HIP prioritizes its clients, always going the extra mile to ensure they receive the best service and experience. Cons: High standards are expected, which can be challenging but also very rewarding
Strong culture but unclear career growth options
Pros: Solid Culture Transparent Meetings reviewing company goals and growth Great teammates Cons: Not very clear career growth opportunities