Identity Dental Marketing
identitydental.comIdentity Dental Marketing offers branding, websites, social media, and content marketing for dental practices. They emphasize cohesive practice identity across online and in-office touchpoints.
Community Reviews(211)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
I have been happy working with Identity Dental Marketing since I opened my practice two years ago.…
I have been happy working with Identity Dental Marketing since I opened my practice two years ago. They were easy to work with, considered my vision for a website, and showed good communication…
Working with Identity Dental Marketing has been a great experience so far. Grace and the team…
Working with Identity Dental Marketing has been a great experience so far. Grace and the team helped create my brand and website, and I couldn’t be happier. The team has been responsive to many…
I work with Identity Dental for my business and have been working with Ali for a few years now.…
I work with Identity Dental for my business and have been working with Ali for a few years now. She has been amazing through the whole process of website development as well as SEO optimization. She…
They can provide better services
Very great strategies on paper that you will instantly buy their services. I was however not pleased with how things were turning out after working with them for sometime. I decided to look for an…
Hard-to-reach management.
It is very difficult to reach management for concerns. They also do not provide any clear instructions or training for the employees. The only time employees hear from them is when the main boss…
I’ve been working with them for over…
I’ve been working with them for over five years. Help me build my business from scratch. Wonderful experience.
Great team; awesome experience
Grace and her team make everything related to marketing in my office so easy! I hired her years ago and have never regretted picking her over the other companies. If I ever need anything, the team…
Great company, still a client 2.5years later.
I’ve been working with Identity Dental for a little over 2 years. I’ve had great results and growth working with them. Their team is always on top of it and when we have meetings they usually do a…
Extremely professional operation
Extremely professional operation. Great big picture brand planning that has been very beneficial for my company.
Had a great experience with her and her…
Had a great experience with her and her team. Would recommend to any medical or dental practices.
We have been working with identity team…
We have been working with identity team for 2 years. They do take time to customize the needs. Very professional and understand the field. Looking forward to get our goals and grow with Identity…
If you want current, real-time digital marketing experts that do all the heavy lifting, then you…
Grace and her team have provided SEO and social media services for us for several years now, and they have lifted a HUGE weight off our shoulders as we are able to focus on patient care instead of…
Identity Dental has been great to work…
Identity Dental has been great to work with. I would highly recommend to any dental practice seeking a marketing team.
Highly Recommend…
We’ve had an amazing experience working with Grace, Ali and the rest of the Identity team. Always responsive with quick turn around and excellent recommendations that have helped grow our patient…
I have been a client of Identity Dental…
I have been a client of Identity Dental Marketing for the past few years and have been very happy with the quality and effectiveness of my websites and SEO marketing campaigns. More importantly, the…
Grace and her staff have been working with the dental office I manage to help grow our practice.…
Grace and her staff have been working with the dental office I manage to help grow our practice. Grace is a breath of fresh air! She does an amazing job presenting information to educate in a way…
Grace is a fantastic public speaker and definitely knows how to keep an audience engaged! Thank…
Grace is a fantastic public speaker and definitely knows how to keep an audience engaged! Thank you for passing on your knowledge and look forward to working you with you in the future.
Grace is the best!!! She knows what’s doing!!!
Grace is the best!!! She knows what’s doing!!!
I am ecstatic and Identity Dental went above and beyond! I have dealt with MANY website companies…
I am ecstatic and Identity Dental went above and beyond! I have dealt with MANY website companies over 2 decades and Grace and her team are by far the best. Not only was it the least work on my…
Listen, this team nailed it with my landing page. I loved it from the first moment I saw it. But…
Listen, this team nailed it with my landing page. I loved it from the first moment I saw it. But more importantly, I get compliments consistently and the team is so easy to work with! I am so…
Launching a New Brand can be a little scary. Grace and her incredible team at Identity Dental…
Launching a New Brand can be a little scary. Grace and her incredible team at Identity Dental Marketing were right there with me every step of the way bringing my dream to life. They really took the…
Fantastic company that is a breeze to work with and really know their stuff!
Fantastic company that is a breeze to work with and really know their stuff!
Grace and her team have made my logo, speakers packet and several fliers. I keep coming back…
Grace and her team have made my logo, speakers packet and several fliers. I keep coming back because of the quality of what I get from there final product AND the professionalism of the staff. I…
If you want to do any kind of dental marketing online Grace and her team are the best! I have a…
If you want to do any kind of dental marketing online Grace and her team are the best! I have a college degree in marketing (as well as some past experience) but using Identity Dental Marketing to…
The best endorsement of a business is if you trust them with your business. Hands down!!! They do…
The best endorsement of a business is if you trust them with your business. Hands down!!! They do my marketing.
Grace Rizza and her team have a knack for getting the best results! I could not imagine a reason…
Grace Rizza and her team have a knack for getting the best results! I could not imagine a reason to work with anyone else
Full service marketing at your fingertips. Very responsive! Personal approach to your specific…
Full service marketing at your fingertips. Very responsive! Personal approach to your specific practice. Not cookie cutter. Owner Grace is innovative and hands on!
Identity Dental Marketing has been a great service to our practice. The team is wonderful to work…
Identity Dental Marketing has been a great service to our practice. The team is wonderful to work with and has a wealth of knowledge. We would recommend this company to anyone who is new to…
My experience working with Grace and her team at Identity has been nothing but fantastic! I…
My experience working with Grace and her team at Identity has been nothing but fantastic! I researched a lot of dental marketing companies before choosing Identity and have not regretted my decision…
I just had the pleasure of working with Grace and Meg on my website and it turned out AMAZING!!…
I just had the pleasure of working with Grace and Meg on my website and it turned out AMAZING!! They are truly talented and so much fun to work with! Customer service is top notch! I will be working…
It is my pleasure to write this review of Identity Dental Marketing. We have just completed a…
It is my pleasure to write this review of Identity Dental Marketing. We have just completed a re-branding and new website. Meg, Grace and the entire team at Identity Dental Marketing were incredibly…
I’m so grateful that I have had the opportunity to have the Identity Dental Marketing team work on…
I’m so grateful that I have had the opportunity to have the Identity Dental Marketing team work on my start up. They have always been responsive, informative, timely and patient. They exceeded my…
Identity Dental Marketing has gone above and beyond during the pandemic to update our website with…
Identity Dental Marketing has gone above and beyond during the pandemic to update our website with the rapidly changing times. Meg and Conor have been especially great to work with. I recommend…
Our practice is fairly new with Identity Dental Marketing, and we could not be more pleased! The…
Our practice is fairly new with Identity Dental Marketing, and we could not be more pleased! The websites are professional, extremely easy to maneuver from page to page with icons to toggle for…
I chose Grace and the Identity Dental Marketing team because they are honest and true to their…
I chose Grace and the Identity Dental Marketing team because they are honest and true to their word. Their price is exceptional for all the work that they do with no hidden tactics or silly fees. I…
I am very happy with what the Identity Dental team is doing for me. I am seeing such a difference…
I am very happy with what the Identity Dental team is doing for me. I am seeing such a difference from other companies I have used in the past. After only a short time of working with Identity, my…
I am totally blown away by the organization and ease of this process. The fact that Identity…
I am totally blown away by the organization and ease of this process. The fact that Identity Dental Marketing understood our needs immediately has been really impressive. I have tried to hire other…
Our previous marketing company did not specialize in dental and we were actually losing patients.…
Our previous marketing company did not specialize in dental and we were actually losing patients. By our second month with Identity, we increased our SEO rankings and most of all our new patient…
I am very pleased with the marketing services and return Identity Dental has been able to provide.…
I am very pleased with the marketing services and return Identity Dental has been able to provide. Our new patient numbers have been great with us continually exceeding new patient goals by 10-15 on…
It's very easy to talk to my account strategist. She makes it easy for me to understand what she…
It's very easy to talk to my account strategist. She makes it easy for me to understand what she is explaining and what the expectations are of me. Thank you!
Some of my team have been with the practice longer than I have and one team member that has been…
Some of my team have been with the practice longer than I have and one team member that has been here 13 years said she has NEVER seen new patient numbers like this. Everything is great!
Identity and their team have gone above and beyond for our practice. Very insightful, quick,…
Identity and their team have gone above and beyond for our practice. Very insightful, quick, talented, and personable. Any time I have a question or concern, they take care of me. Our practice has…
A+ experience with the Identity Dental team. The tried and true method really works, we just need…
A+ experience with the Identity Dental team. The tried and true method really works, we just need to be patient. I appreciate not feeling pushed to do more when things are going well, but also…
AWESOME! You guys are just the best. Very organized and efficient execution. I feel better at…
AWESOME! You guys are just the best. Very organized and efficient execution. I feel better at night knowing you are on my side.
Since working with Identity Dental, we've been able to rank #1 in our market for organic search…
Since working with Identity Dental, we've been able to rank #1 in our market for organic search results and are seeing an increasing number of new patients month-over-month from just SEO.
Our experience with the Identity Dental Marketing team has been fantastic! We are seeing a steady…
Our experience with the Identity Dental Marketing team has been fantastic! We are seeing a steady flow of new patients.
I appreciate all Identity Dental Marketing has done and continues to do for us. Our front desk…
I appreciate all Identity Dental Marketing has done and continues to do for us. Our front desk agrees that we are getting more new patient calls.
I greatly appreciate the communication and consistent follow-up regarding SEO and marketing…
I greatly appreciate the communication and consistent follow-up regarding SEO and marketing strategies. Lea has been my main point of contact and has been on-point and professional when presenting…
Our practices have been doing very well since starting with Identity Dental Marketing. We had a…
Our practices have been doing very well since starting with Identity Dental Marketing. We had a great winter and the new year is looking the same.
My experience with everyone involved at Identity Dental Marketing has been very good! I've had a…
My experience with everyone involved at Identity Dental Marketing has been very good! I've had a great experience.
I have been very happy since working with the team at Identity Dental. I am very pleased with the…
I have been very happy since working with the team at Identity Dental. I am very pleased with the website so far and get a lot of great feedback from others on it. Thank you all for the work you do!
Ever since starting with Identity Dental Marketing, I have been happy, everything's been going…
Ever since starting with Identity Dental Marketing, I have been happy, everything's been going great, and our schedule is always full!
Everything has been great since working with Identity Dental. They are all very responsive and…
Everything has been great since working with Identity Dental. They are all very responsive and helpful, and it's been very enjoyable working with the team. Grace's weekly webinars have also been…
I have enjoyed working with everyone on the Identity Dental team. The overall experience was very…
I have enjoyed working with everyone on the Identity Dental team. The overall experience was very positive and everybody did a great job!
I have never been busier! We cannot squeeze anyone into our schedule. Our marketing efforts with…
I have never been busier! We cannot squeeze anyone into our schedule. Our marketing efforts with Identity Dental Marketing are doing so well that I am ready to get an associate.
We are so grateful for everyone at Identity Dental Marketing for their quick responses and for…
We are so grateful for everyone at Identity Dental Marketing for their quick responses and for being considerate and thoughtful.
We have seen an increase in our new patient numbers since getting our new website designed by…
We have seen an increase in our new patient numbers since getting our new website designed by Identity Dental Marketing.
We are ecstatic about our new website from Identity Dental Marketing! They knocked it out of the…
We are ecstatic about our new website from Identity Dental Marketing! They knocked it out of the park. The Identity Dental team made the process smooth and they were attentive to all the questions…
We are averaging higher than our monthly goal! Working with the team at Identity Dental Marketing…
We are averaging higher than our monthly goal! Working with the team at Identity Dental Marketing is always a pleasure. I appreciate all of their assistance.
Our website project was very seamless and easy to manage with the help from Identity Dental…
Our website project was very seamless and easy to manage with the help from Identity Dental Marketing. Everyone was very timely and responsive to our requests which helped move the project along…
Identity Dental Marketing has helped increase our new patient numbers to reach our goal. We even…
Identity Dental Marketing has helped increase our new patient numbers to reach our goal. We even added an extra day to our schedule every other week to accommodate.
I don’t think I have ever been happier with a company! Not only do they have super quick turn…
I don’t think I have ever been happier with a company! Not only do they have super quick turn around but their customer service is impeccable! I had asked a few questions that I learned about…
I’ve been working with Grace and her team for a few years now and they have been nothing short of…
I’ve been working with Grace and her team for a few years now and they have been nothing short of amazing. Such professionals that know exactly what to do with all marketing and social media. We…
Grace and her team are fantastic! As soon as we connected with Grace we knew this was the perfect…
Grace and her team are fantastic! As soon as we connected with Grace we knew this was the perfect fit for our business. She knew exactly what we wanted and needed. Her team is very professional,…
Grace is a great marketing professional. Takes time to explain the strategy and works with you.…
Grace is a great marketing professional. Takes time to explain the strategy and works with you. She is results oriented and easily accessible for questions. I highly recommend for all your dental…
My experience with Identity Dental Marketing has been good so far. The teams are well organized.…
My experience with Identity Dental Marketing has been good so far. The teams are well organized. It's easy to get a hold of someone or ask a question. Grace Rizza is always available to answer my…
What a fantastic company to work with! Each step of the way from logo design, to website design…
What a fantastic company to work with! Each step of the way from logo design, to website design and beyond was met with professionalism and ease. Thoroughly enjoyed working with my project manager…
Grace and her team have gone above and beyond for my personal business as well as for my clients.…
Grace and her team have gone above and beyond for my personal business as well as for my clients. Every client that has utilized their services has been amazed. Highly recommend them!
Grace and her team at Identity have been amazing to work with. I’ve worked with them for years…
Grace and her team at Identity have been amazing to work with. I’ve worked with them for years either personally or the websites they build for my clients. Grace’s integrity and passion for getting…
Grace and her team are highly skilled and knowledgeable. She will go above and beyond to meet your…
Grace and her team are highly skilled and knowledgeable. She will go above and beyond to meet your needs and expectations. Grace is by far the only one in the business that I recommend.
Working with Grace and her team was delightful! The upmost professionalism and dedication to…
Working with Grace and her team was delightful! The upmost professionalism and dedication to superior results. I highly recommend Identity Dental Marketing. Our results and experience exceeded our…
Grace and her team of professionals invest time and understanding in delivering guidance and…
Grace and her team of professionals invest time and understanding in delivering guidance and design that gets results for her clients.
In my experience, the services provided by IDM are top tier and you won't find anything better in…
In my experience, the services provided by IDM are top tier and you won't find anything better in the market. It is personalized, consistent, and strategic. The business is run very well and the…
Grace and her team are true experts in their craft. Fully custom built online content is something…
Grace and her team are true experts in their craft. Fully custom built online content is something they do very, very well. Grace is also a very widely known and respected KOL and authentically…
Grace and her team are awesome! They are extremely professional and Grace will tell it like it is.…
Grace and her team are awesome! They are extremely professional and Grace will tell it like it is. She will come up with a plan with you not for you. One thing I appreciate is their honesty…
I have been in the dental industry for over 40 years working side by side with dental business…
I have been in the dental industry for over 40 years working side by side with dental business owners to increase the efficiency of their businesses, train teams, elevate the patient experience and…
I have been working with Grace and her team for years for my pediatric dental practice and they…
I have been working with Grace and her team for years for my pediatric dental practice and they have been amazing from the start. They designed and launched mg website and have helped me with…
I have known and worked with Grace for the benefit of the profession since 2018. She no doubt…
I have known and worked with Grace for the benefit of the profession since 2018. She no doubt continues to strive for the very best for her clients and the end user which are our patients. She is…
I don't often do reviews, but when I do it is because that business has gone above and beyond for…
I don't often do reviews, but when I do it is because that business has gone above and beyond for me. Because of that, I figure a review like this is the least I can do. I met with several companies…
I highly recommend Identity Dental Marketing! If you are looking for someone honest, ethical, that…
I highly recommend Identity Dental Marketing! If you are looking for someone honest, ethical, that understands dental marketing this is who you want.
Working with Identity Dental Marketing has been amazing. As a multi-generation small family…
Working with Identity Dental Marketing has been amazing. As a multi-generation small family practice it was hard to find a marketing agency that aligned with our needs and goals. Identity Dental…
Identity Dental Marketing is truly amazing. They make it effortless to promote your brand and…
Identity Dental Marketing is truly amazing. They make it effortless to promote your brand and often think of things before you do. They are timely, responsive, creative and most importantly they…
Our practice has been working with Identity Dental Marketing for many years. We have found their…
Our practice has been working with Identity Dental Marketing for many years. We have found their recommendations to be timely, tailored, and successful. We are very grateful to have found them.
Very professional, very informative. I had a meeting with grace via zoom and I am really pleased…
Very professional, very informative. I had a meeting with grace via zoom and I am really pleased with her expertise.
Great team, I’m happy I switched over to do my dental marketing with identity dental marketing.…
Great team, I’m happy I switched over to do my dental marketing with identity dental marketing. Everyone has been so very attentive, easy to communicate with and helpful! Thank you Sierra and Grace :)
We have been thrilled with the marketing services from Identity Dental Marketing. This has been an…
We have been thrilled with the marketing services from Identity Dental Marketing. This has been an invaluable addition to our team and has helped raise our profile. The process is extremely easy and…
Working with Grace has been a breath of fresh air! She really understands digital marketing, SEO,…
Working with Grace has been a breath of fresh air! She really understands digital marketing, SEO, and branding. She is clear, concise, and best of all, her team is extremely efficient. They are…
Identity Dental setup my website, developed my brand and have promoted my office from the start. I…
Identity Dental setup my website, developed my brand and have promoted my office from the start. I am very happy with the continuous marketing - both its consistency and the new ideas they offer me.…
They have a very helpful and knowledge team. I knew little about marketing, website design, and…
They have a very helpful and knowledge team. I knew little about marketing, website design, and branding, and they helped explain it all and walk me through the steps. Also, my new website and logo…
Exceptional dental marketing expertise! Sierra and her team truly understands the dental industry…
Exceptional dental marketing expertise! Sierra and her team truly understands the dental industry and has helped our practice thrive. Identity Dental Marketing strategies are innovative, targeted,…
I highly recommend Identity Dental Marketing! I hired Grace and her team to help design a logo and…
I highly recommend Identity Dental Marketing! I hired Grace and her team to help design a logo and website for a start up practice. My project manager, Mack, is easy to talk with and provides…
The complimentary marketing planning session with Grace was excellent! Grace was knowledgable,…
The complimentary marketing planning session with Grace was excellent! Grace was knowledgable, informative, and genuine. She took her time to answer all the questions I had and even gave her…
I had nothing but positive experiences with Identity Dental Marketing. My direct point of contact…
I had nothing but positive experiences with Identity Dental Marketing. My direct point of contact was Ivan, and he was always helpful and attentive to my thoughts and opinions. They were easy to…
Grace was professional, knowledgeable, and has a great understanding for Dental Marketing. She is…
Grace was professional, knowledgeable, and has a great understanding for Dental Marketing. She is well-known in the Dental space and will transform your dental office. Super excited to continue…
Identity has been amazing to work with! We've recently switched over from a much larger SEO…
Identity has been amazing to work with! We've recently switched over from a much larger SEO company and felt like a number to them. Identity has handled all of our concerns and the transition…
Grace was very professional, knowledgeable, and has a great understanding for Dental Marketing,…
Grace was very professional, knowledgeable, and has a great understanding for Dental Marketing, locations and SEO, the team is very responsive, they helped me building my website and marketing,…
Lovely experience. Highly recommend
Lovely experience. Highly recommend
Very thankful for getting in touch. Wealth of knowledge for business success, would be lost…
Very thankful for getting in touch. Wealth of knowledge for business success, would be lost without them!
Grace is an absolute joy to collaborate with. She loves her work and goes above and beyond to…
Grace is an absolute joy to collaborate with. She loves her work and goes above and beyond to supply a prompt and workable solution for our request. We would recommend her services to other dental…
We love Identity Dental Marketing for our marketing needs! Everyone is super helpful, responsive,…
We love Identity Dental Marketing for our marketing needs! Everyone is super helpful, responsive, and receptive to our needs!
very professional and knowledgeable. Took their time to understand our unique needs instead of…
very professional and knowledgeable. Took their time to understand our unique needs instead of just throwing out a generic marketing plan. Fred
I couldn’t be happier with the website that the team at Identity Dental Marketing created for my…
I couldn’t be happier with the website that the team at Identity Dental Marketing created for my dental coaching business! From the very beginning, they took the time to listen to my vision and…
I have had a wonderful experience with Identity Dental Marketing! Lea, Grace, and Klaudia have all…
I have had a wonderful experience with Identity Dental Marketing! Lea, Grace, and Klaudia have all been truly amazing and their service is unimaginably thorough and prompt with every response!…
I had my first call with Identity Marketing and it was AMAZING!! I can't wait to get started with…
I had my first call with Identity Marketing and it was AMAZING!! I can't wait to get started with them!
Identity Dental does a great job at handling all of our marketing. Mack is our rep and he is great…
Identity Dental does a great job at handling all of our marketing. Mack is our rep and he is great at helping us make the right marketing decisions to build our practice!
I had a complimentary consult with Grace. She was very honest and gave me some great advice. She…
I had a complimentary consult with Grace. She was very honest and gave me some great advice. She actually told me my current marketing wasn't as bad as I thought and wasn't trying to sell me at all…
Been very pleased with Identity Dental Marketing --- we were able to increase our new patient…
Been very pleased with Identity Dental Marketing --- we were able to increase our new patient numbers from 10 a month to averaging over 25 within 6 months of using their services. My rep, Ali, is…
I’ve been working with Identity Dental for over a year now and could not be happier. They do not…
I’ve been working with Identity Dental for over a year now and could not be happier. They do not use aggressive sales tactics like some of the other marketing companies I have worked with. Grace is…
Where do I begin? As a dental start-up, we didn't have connections with any marketing company. We…
Where do I begin? As a dental start-up, we didn't have connections with any marketing company. We just knew we didn't want cheesy ads and wanted more of a grassroots, word of mouth marketing…
Very diligent about following up and scheduling quarterly meetings to track progress for our…
Very diligent about following up and scheduling quarterly meetings to track progress for our marketing plans. Super organized and effective with SEO with helpful metrics shared each meeting!
Outstanding job. Thank you Grace and Ali for all of your help and dedication getting our practice…
Outstanding job. Thank you Grace and Ali for all of your help and dedication getting our practice going. Very satisfied with all of their services so far and get compliments on my website all the…
Great team! We have always had a good experience with Identity, they did our office website and do…
Great team! We have always had a good experience with Identity, they did our office website and do our monthly SEO, always helpful and quick to respond!
Thank you Identity Marketing for all the hard work you guys have done! We appreciate your…
Thank you Identity Marketing for all the hard work you guys have done! We appreciate your commitment, determination, and all the effort you put in to make sure our marketing is the best it can be!…
We've been working with Identity since the beginning of our practice. They have played a huge role…
We've been working with Identity since the beginning of our practice. They have played a huge role in building our patient base and providing crucial advice. Their expertise is unmatched. Ali has…
Working with Identity Dental makes the whole process easy for us. Highly recommended, they’re…
Working with Identity Dental makes the whole process easy for us. Highly recommended, they’re professionals and know what they’re doing. Thank you for helping us grow. Looking forward to working…
I listened to Grace speak at a conference years ago and I knew after hearing her presentation that…
I listened to Grace speak at a conference years ago and I knew after hearing her presentation that I was going to contact her with my own office one day! She gave me excellent advice when I was…
If you’re a dentist and need a marketing company this is it. These guys are awesome! Responsive.…
If you’re a dentist and need a marketing company this is it. These guys are awesome! Responsive. Timely. Helpful. One stop shop. They work with you on budget and allocate funds to what they believe…
Identity dental marketing has been a great success for my practice! They built a great website…
Identity dental marketing has been a great success for my practice! They built a great website with seo that actually works. They understand the unique marketing needs of a dental practice. Google…
Great with communication and website design, would recommend them.
Great with communication and website design, would recommend them.
Ivan is fantastic. He took his time to understand our needs and explain how the Identity Dental…
Ivan is fantastic. He took his time to understand our needs and explain how the Identity Dental Marketing team would help us achieve our goals. No question this will help us launch a successful…
We've been working with Identity Dental Marketing for over a year now and the results have been…
We've been working with Identity Dental Marketing for over a year now and the results have been outstanding. Our website traffic has significantly increased, and we're seeing more new patient…
Grace, Ali and the rest of the team at Identity have been amazing assets to our dental practice!…
Grace, Ali and the rest of the team at Identity have been amazing assets to our dental practice! They are helped improve and grow our practice tremendously and I would recommend them to anyone…
We've been working with Identity Dental Marketing for our dental marketing over the last couple of…
We've been working with Identity Dental Marketing for our dental marketing over the last couple of months and the results have been excellent. They improved our SEO, making us the top result on…
We've been working with Identity since the beginning of our start-up. Grace actually helped pick…
We've been working with Identity since the beginning of our start-up. Grace actually helped pick the name of our practice. They have really helped us to build our patient base and guide us in the…
Identity Dental is an amazing dental marketing team! We've been clients for over 5 years. Grace…
Identity Dental is an amazing dental marketing team! We've been clients for over 5 years. Grace and her team provide very useful advice to keep our practice growing. They designed a beautiful…
Luke was great, he was able to address my concerns, and provide me with a road map to ensure the…
Luke was great, he was able to address my concerns, and provide me with a road map to ensure the continued success of my practice. I am a happy client, and look forward to working with Identity…
Grace and the team at Identity are really amazing! They created our practice website, which…
Grace and the team at Identity are really amazing! They created our practice website, which patients always comment on as a reason they found us and chose us. The main thing though is just the…
Ivan and the team at Identity Dental Marketing have done an amazing job getting my business the…
Ivan and the team at Identity Dental Marketing have done an amazing job getting my business the exposure I needed and have always been taken care of any concerns I had right away. Thank you!
Grace, Luke, and the entire team at Identity has been great to work with. Highly recommend!!
Grace, Luke, and the entire team at Identity has been great to work with. Highly recommend!!
This agency has helped my practice so much. They give very personalized recommendations and they…
This agency has helped my practice so much. They give very personalized recommendations and they do it in an ethical way that I have not seen before.
I Have been through several marketing and switched to Identity marketing. there are a lot of bait…
I Have been through several marketing and switched to Identity marketing. there are a lot of bait and switch companies. I love Grace and her team. they are dedicated, know the market and response…
Amazing team that helped with the success of my practice.
Amazing team that helped with the success of my practice.
We've worked with Identity Dental Marketing for several years and couldn't be more pleased with…
We've worked with Identity Dental Marketing for several years and couldn't be more pleased with the results! The staff is personable, knowledgeable and responsive. Their insights and fresh ideas for…
We are happy with the work that Identity Dental Marketing has done for us. We have seen an…
We are happy with the work that Identity Dental Marketing has done for us. We have seen an increase in new patients and even had to open up two additional exam rooms so we could accommodate the…
We couldn't be happier with the work Identity Dental Marketing has done! Our website has been a…
We couldn't be happier with the work Identity Dental Marketing has done! Our website has been a success. We receive many compliments from our patients on a weekly basis about how beautiful our…
Over the last few months we have had record-breaking new patient numbers. The team at Identity…
Over the last few months we have had record-breaking new patient numbers. The team at Identity Dental Marketing does an outstanding job! They have great communication and are very trustworthy.
I'm seeing great results with Identity Dental Marketing! Grace and her team have done a great job…
I'm seeing great results with Identity Dental Marketing! Grace and her team have done a great job with my campaign strategies. They have driven results for my practice that have led to an increase…
I am seeing great results with Identity Dental Marketing! This year, my new patient numbers are at…
I am seeing great results with Identity Dental Marketing! This year, my new patient numbers are at 320 and it is only early August! Our new patient total for the entire year of 2022 was 387.
Working with Identity Dental Marketing has been great! The team is helpful, informative, and…
Working with Identity Dental Marketing has been great! The team is helpful, informative, and responsive.
Working with Identity Dental Marketing has been amazing. They are exactly what we needed to thrive…
Working with Identity Dental Marketing has been amazing. They are exactly what we needed to thrive in a competitive location. They listened to our needs, helped us set goals, and reassessed our…
We are impressed with Identity Dental Marketing and the work their team has done. We had our…
We are impressed with Identity Dental Marketing and the work their team has done. We had our busiest summer to date with over 350 new patients in June and July! We cannot recommend this team enough.…
I was hesitant to work with another marketing agency after all I had been through, but making the…
I was hesitant to work with another marketing agency after all I had been through, but making the change to Identity Dental Marketing has been the best decision ever! I highly recommend them.
The team at Identity Dental Marketing has been extremely helpful in making the transition from a…
The team at Identity Dental Marketing has been extremely helpful in making the transition from a previous marketing agency. Their team is always a pleasure to work with and they are timely in their…
Since launching our new website with Identity Dental Marketing, we have seen a significant…
Since launching our new website with Identity Dental Marketing, we have seen a significant increase in new patients. We are about to have our busiest month to date! We recommend Identity Dental to…
I recently started marketing with Identity Dental Marketing and I am already seeing the positive…
I recently started marketing with Identity Dental Marketing and I am already seeing the positive results. My new patient numbers have increased in just one month and we love seeing the new faces! I…
Grace is outstanding! She listens to you and supports on getting your ideal message out to the…
Grace is outstanding! She listens to you and supports on getting your ideal message out to the right customers.
Identity Dental Marketing is the best. They have proven strategies that work! We are seeing year…
Identity Dental Marketing is the best. They have proven strategies that work! We are seeing year over year growth with our providers seeing multiple new patients a day. We highly recommend this…
Identity Dental Marketing has helped my practice not only reach my new patient goal, but also…
Identity Dental Marketing has helped my practice not only reach my new patient goal, but also exceed our monthly production goal as well. We are so pleased with the work the team at Identity Dental…
Thank you, Identity Dental Marketing, for all your help with getting my Google listing reverified.…
Thank you, Identity Dental Marketing, for all your help with getting my Google listing reverified. I could not have figured out what to do without the help of your team. I am so grateful!
Since starting with Identity Dental Marketing, we have noticed a significant increase in new…
Since starting with Identity Dental Marketing, we have noticed a significant increase in new patient calls, and many of these calls are converting too! Overall, I've been really pleased.
I have enjoyed working with Identity Dental Marketing on the marketing for my practice. Every step…
I have enjoyed working with Identity Dental Marketing on the marketing for my practice. Every step of the process has been clear, and the team is transparent with both results and expectations.…
We needed help updating our website and everyone on the Identity Dental Marketing team was very…
We needed help updating our website and everyone on the Identity Dental Marketing team was very accommodating to our needs. They were not only easy to work with but also responded promptly.
Identity Dental Marketing's quick responses and results set them apart. Highly recommend!
Identity Dental Marketing's quick responses and results set them apart. Highly recommend!
I absolutely love my website! Identity Dental Marketing did a phenomenal job, and it has…
I absolutely love my website! Identity Dental Marketing did a phenomenal job, and it has definitely transformed my brand.
Since teaming up with Identity Dental Marketing, I have seen an ongoing increase in new patients!
Since teaming up with Identity Dental Marketing, I have seen an ongoing increase in new patients!
Our new patient numbers have significantly increased since launching our marketing campaigns with…
Our new patient numbers have significantly increased since launching our marketing campaigns with Identity Dental Marketing!
Our practice has seen an increase in new patients in January and even more in February! Many of…
Our practice has seen an increase in new patients in January and even more in February! Many of these newcomers attributed their visit to discovering our practice on Google. Thank you Identity…
Our practice has seen record growth with a 30% increase over what we expected!
Our practice has seen record growth with a 30% increase over what we expected!
I have been very satisfied with the practice growth I have seen since starting with Identity…
I have been very satisfied with the practice growth I have seen since starting with Identity Dental Marketing, with 75% of our patients finding us through Google search results. I am excited to…
Identity Dental Marketing is the fourth marketing company we've worked with, and they are always…
Identity Dental Marketing is the fourth marketing company we've worked with, and they are always so responsive! I always get to talk to a real person, and they're incredibly helpful. It has really…
I have noticed a considerable increase in new patients and calls at our practice since we started…
I have noticed a considerable increase in new patients and calls at our practice since we started with Identity Dental Marketing. And it’s only been 1 month! They are very responsive and have put…
We are enjoying our experience with Identity Dental Marketing. In our third month, we have seen an…
We are enjoying our experience with Identity Dental Marketing. In our third month, we have seen an increase in Google referrals from new patients, as well as an increase in same-day emergency calls,…
Grace took the time to understand my business, target audience, and specific goals. Communication…
Grace took the time to understand my business, target audience, and specific goals. Communication was prompt and professional - I recommend them to any business looking to elevate their marketing…
I enjoy the consistent reminders and the invaluable meetings to discuss statistics. I love that…
I enjoy the consistent reminders and the invaluable meetings to discuss statistics. I love that the meeting recap is emailed right away. My advisor is amazing, always exuding positivity and making…
Our advisor at Identity Dental Marketing is always very helpful and responsive! We really enjoy…
Our advisor at Identity Dental Marketing is always very helpful and responsive! We really enjoy working with their team and have seen a lot of results over the last few months!
My experience with Identity Dental Marketing has been great! My questions are always answered in a…
My experience with Identity Dental Marketing has been great! My questions are always answered in a very reasonable time.
I really enjoy working with the Identity Dental team. We are seeing an increase in new patients…
I really enjoy working with the Identity Dental team. We are seeing an increase in new patients each month, and our schedules are staying busy! We can feel the impact that our marketing has had on…
I love working with the Identity Dental Marketing team. They designed a beautiful website for my…
I love working with the Identity Dental Marketing team. They designed a beautiful website for my practice, and I appreciate that even their management takes the time to personally call their clients.
Our experience has been great! Our advisor is always very responsive and helpful. We are grateful…
Our experience has been great! Our advisor is always very responsive and helpful. We are grateful for our partnership with Identity Dental Marketing as we believe it will continue to be a huge part…
I really enjoy the quarterly meetings I have with my advisor. They are very informative, and we…
I really enjoy the quarterly meetings I have with my advisor. They are very informative, and we always receive recommendations for our marketing campaigns that we wouldn’t have thought of ourselves.…
We recently redesigned our website with Identity Dental Marketing, and our team loves it! We've…
We recently redesigned our website with Identity Dental Marketing, and our team loves it! We've also received incredibly positive feedback from our patients. Since launching our new website, we've…
The Identity Dental Marketing team is very responsive to any questions or web change requests we…
The Identity Dental Marketing team is very responsive to any questions or web change requests we have in between our quarterly meetings. I really appreciate this!
I have been with Identity Dental Marketing for almost a year, and I am very happy with the results…
I have been with Identity Dental Marketing for almost a year, and I am very happy with the results and progress we have seen. Our monthly new patient numbers have doubled since we started our…
I am in the process of designing a new website with Identity Dental Marketing, and I love it. The…
I am in the process of designing a new website with Identity Dental Marketing, and I love it. The design is sleek and truly fits me and my brand. I also love how they used my logo to create a custom…
The Identity Dental Marketing team was patient in explaining the logo and website process, helping…
The Identity Dental Marketing team was patient in explaining the logo and website process, helping me along each step. I appreciate all of their recommendations and enjoy working with them!
I’m really enjoying my experience with Identity Dental Marketing. The web changes team has been…
I’m really enjoying my experience with Identity Dental Marketing. The web changes team has been incredibly efficient, and I appreciate the quick turnaround on my requests.
If you want a partner who responds to your needs, gives expert advice on matters outside of your…
If you want a partner who responds to your needs, gives expert advice on matters outside of your scope, and maintains a respectful professional demeanor, then the team at Identity Marketing is for…
Things are going very well with Identity Dental Marketing! After having horrible experiences with…
Things are going very well with Identity Dental Marketing! After having horrible experiences with other marketing companies, I’m so glad I found them. They’re transparent and set realistic…
We are very happy with the results we have seen while working with Identity Dental over the years.…
We are very happy with the results we have seen while working with Identity Dental over the years. We are continually seeing our numbers increase, with the majority of our patients saying they found…
A great company to work with.…
Grace Rizza and Identity Dental Marketing were my go to company for website, SEO, and marketing. They greatly improved our presence on Google and always were very conscientious with how we could…
A marketing company with ethics that truly cares.
My office has worked with Identity Dental marketing and Grace Rizza for about 15 years. From day one, the communication, and the results have been fantastic. They are upfront about everything and…
The team at Identity Dental Marketing…
The team at Identity Dental Marketing lead by Grace is awesome. Ivan listened to my goals for the practice and delivered results above and beyond what I expected. It has changed my practice and…
Identity Dental Marketing helped my…
Identity Dental Marketing helped my pediatric dentistry practice before we opened our doors 10 years ago. Identity Dental designed my website, logo and marketing plan. My favorite part of working…
Identity Dental experience!
We’ve been working with Identity Dental Marketing for less than a year, and the experience has already opened many new opportunities for our practice, especially in the Google and AI space. From our…
If you’re a dental practice looking for a marketing partner that truly understands your field,…
If you’re a dental practice looking for a marketing partner that truly understands your field, Identity Dental Marketing stands out. Their track record with growing practices, naming recognition,…
I have LOVED working with Identity Dental over the past few years! We switched from a different…
I have LOVED working with Identity Dental over the past few years! We switched from a different digital company and are so happy we did. They are incredibly responsive and come up with creative and…
5 + stars for Grace and her team. Most professional, efficient, and competent marketing company I…
5 + stars for Grace and her team. Most professional, efficient, and competent marketing company I have ever worked with. You will not be disappointed!
Hard-working, efficient, organized, great communicators and supportive. Everything you would want…
Hard-working, efficient, organized, great communicators and supportive. Everything you would want a in marketing team! We are off to a strong start during the first month of our SEO and Google…
I have worked with Ali and she has been great. Thanks for being very informative and helpful
I have worked with Ali and she has been great. Thanks for being very informative and helpful
Very thorough and knowledgeable!
Very thorough and knowledgeable!
We have had great experience with Grace , Ivan and the team. The communication is amazing. I had…
We have had great experience with Grace , Ivan and the team. The communication is amazing. I had some freakout moments and I picked up the phone and Grace ensured me that she is taking care of it. I…
I was very impressed with my meeting with Grace Rizza. She was incredibly attentive and her…
I was very impressed with my meeting with Grace Rizza. She was incredibly attentive and her integrity was shown through every interaction. I deeply appreciate her straightforward communication and…
When you see no one star review it is a bit suspicious is it not? She is great at beginning but…
When you see no one star review it is a bit suspicious is it not? She is great at beginning but management of account is lacking. I would not recommend them. Your response lacks the essence of…
Identity has done a great job of keeping my startup higher up Google Search with their SEO and…
Identity has done a great job of keeping my startup higher up Google Search with their SEO and many patients find us through Google. They also did a great job working with my vision to help create…
I’ve had a great experience working with Identity Dental for our marketing needs. Ali is…
I’ve had a great experience working with Identity Dental for our marketing needs. Ali is fantastic, extremely responsive, detail-oriented, and consistently gets things done quickly and accurately.…
Besides designing a beautiful customized website for our dental office, Identity dental team has…
Besides designing a beautiful customized website for our dental office, Identity dental team has been a great support for our SEO, blogs and are their team is super prompt when it comes to…
I can’t recommend Identity Marketing enough for any dental practice looking to grow and stand out.…
I can’t recommend Identity Marketing enough for any dental practice looking to grow and stand out. As a startup dental office, I needed more than just basic marketing—I needed a team that truly…
Working with the identity dental marketing team has been one of the best decisions I’ve made for…
Working with the identity dental marketing team has been one of the best decisions I’ve made for my start up! They have made the process stress free and developed a beautiful website for my…
Working with Grace and her team has been a game changer for our business. Their communication,…
Working with Grace and her team has been a game changer for our business. Their communication, creativity and attention to detail was excellent throughout the process. What impressed me most was…
From day one my experience with Identity Marketing has been exceptional. Through our partnership…
From day one my experience with Identity Marketing has been exceptional. Through our partnership my internet reach has increased resulting in more new patients better case acceptance and increased…
Amazing experience working with Team Identity! Ali has been an awesome account manager who…
Amazing experience working with Team Identity! Ali has been an awesome account manager who understands and delivers on our online marketing approach at Evolve Dentistry. Thanks a lot!!
My office has been working with Identity for years! We previously used several other companies…
My office has been working with Identity for years! We previously used several other companies with lots of issues. Identity is very organized and great with communications. Any concerns or changes…
Fantastic team at identity, they take a personalized approach to each marketing client. We have…
Fantastic team at identity, they take a personalized approach to each marketing client. We have been with them for 3 years now and have been very pleased with the responsiveness and results
My experience with Identity Dental Marketing was overall very poor and I do not recommend doing…
My experience with Identity Dental Marketing was overall very poor and I do not recommend doing business with them. You begin the process with an inquiry first on their website, then meet the owner,…
I've had a great experience working with Identity Marketing. My account manager, Ivan, is…
I've had a great experience working with Identity Marketing. My account manager, Ivan, is consistently responsive and does excellent work — always on top of things and easy to communicate with. The…
Ali is wonderful and has been a huge help with my project. I highly recommend Identity Dental!
Ali is wonderful and has been a huge help with my project. I highly recommend Identity Dental!
Great professionalism and service!
Great professionalism and service!
Identity market team has been really great! Very communicative. Always listening to your concern :)
Identity market team has been really great! Very communicative. Always listening to your concern :)
I finally found a marketing agency I can trust. Finally found a team who is respectful of my time.…
I finally found a marketing agency I can trust. Finally found a team who is respectful of my time. And the best part is, they also deliver top of the line work.
Excellent work quality and professionalism! We love working with Identity!
Excellent work quality and professionalism! We love working with Identity!
5 STARS FOR YOU GUYS ! We’ve been working with Identity Dental Marketing for less than a year, and…
5 STARS FOR YOU GUYS ! We’ve been working with Identity Dental Marketing for less than a year, and the experience has already opened many new opportunities for our practice, especially in the Google…
Employee Reviews(70)
↑ Back to client reviewsThese are not client reviews. They were written by current and former employees about working at Identity Dental Marketing, and are not counted in the rating or review total above. They are included as workplace context only.
The supervisors ruin everything
Working here was unbearable because of the supervisors. They were controlling, aggressive, and completely unreasonable. The workload was already overwhelming, but enduring their toxic behavior made every day unbearable. Nothing about this company offered any value or positivity - it was pure frustration from start to finish.
Leadership’s fixation on dominance destroys productivity
Managers are suffocating and make even simple tasks unbearable. Every move is scrutinized, every decision questioned, and nothing ever feels good enough. It is exhausting to carry a heavy workload, and their constant interference turns every day into a battle. The benefits are acceptable, and a few coworkers genuinely try to help, but that is the only relief in an otherwise stifling environment.
I'm treated well here
Organized remote setup and good direction from the leadership. Focus on delivering strong results for clients. Clear expectations and reasonable goals. Lots of variety in the work, so it doesn't get old. Good salary and benefits. Pros: Competent leadership, gaining experience, good compensation Cons: Some clients come in expecting the impossible.
A solid place to build my marketing portfolio
I have creative freedom here, which helps me stay motivated and bring my best to the table. Also, I’ve learned a great deal about marketing (SEO, social, branding, content). My supervisor is very helpful when it comes to building strategies and campaigns. Overall, it’s a flexible and dynamic work environment. Pros: Interesting tasks, projects, and clients Cons: The only downside is that deadlines can get very tight.
Growth-focused culture, great benefits
• A lot of variety - never stuck doing one thing. • Expectations are clear, so it’s easy to stay on track. • Plenty of growth opportunities if you’re capable and motivated • Positive work environment • I'm really pleased with the benefits (PTO, health insurance, 401K, profit sharing). Pros: Growth, variety, great benefits, positive vibe. Cons: High expectations for quality and consistency.
No more morning traffic rush
Working from home has been a game-changer for me. I like starting my day in a quiet space where I can jump into projects without rushing. Creative planning that strengthens how I explain ideas clearly. Campaign work that’s improved my communication and focus. I can see how much stronger I’ve become at planning and staying on track. The best part is knowing my work brings real results for clients, which makes the days more exciting. Pros: I see clear progress in my work, my planning skills have improved, client wins add strength to my confidence. Cons: Some quick deadlines can catch me off…
The leadership is inauthentic and full of liars
The leadership of Identity Dental Marketing is a huge fake! It’s full of liars who are experts at manipulating and deceiving employees. Not all of them are awful people, but there are way more horrible leaders than decent ones. They always say that they’re transparent, but they communicate things poorly with the employees. Any problem in the workplace and in this company that involve the employees are blamed on the employees. Our leaders do not accept that they might be at fault. They believe they’re doing the right thing, even though they clearly aren’t.
Happy I ended up here
This job has proved a good fit for me. The responsibilities rotate, so the work never feels repetitive. Expectations are communicated clearly, which helps me plan and stay on track. The people are supportive, and the environment is professional without being too formal. Pros: Helpful team, clear expectations, varied work, good benefits. Cons: Sometimes coordination is patchy, causing delays that have to be compensated for quickly.
Great growth opportunities with meaningful client impact
• Client campaigns focus on delivering measurable results. • Role includes varied responsibilities, so work is never repetitive. • Expectations are clearly defined from the start. • Plenty of opportunities to grow skills and take ownership. • Team culture is positive and supportive. • Benefits package stands out with strong long-term value. Pros: Great benefits and positive team culture. Cons: Workload increases during busy campaigns.
Getting ahead with training
I've learned a lot since I started, not only by doing, but through regular training. Constant exposure to new trends and tools. The company wants us to stay ahead of the curve. Focus on learning keeps the work interesting. Pros: Trust to manage your own projects, regular training, don’t feel isolated even when working remote Cons: You have to be good at managing your own time.
What's not to like?
Remote setup Hands-on training and clear expectations Interesting projects offering lots of learning opportunities Great coworkers – energetic, skilled, fun, and supportive Access to new marketing tools Good pay and benefits plus healthy work-life balance Pros: Grow skills, updated tools, flexibility, good benefits Cons: Client deadlines require time management.
Organized and efficient
I like working here because timelines are realistic and the team is really good. Projects never get stuck because of endless back and forth. It’s satisfying to work with multiple accounts, strategies, and tools, which has been great for my professional growth. Pros: The leadership's decisions are practical – they know the market inside out. Cons: Not ideal if you want slow-paced days
We were controlled and spoken to condescendingly!
Though I like the job the I do, it's hard for me to give the company a good review due to how management treats us! We were controlled, micromanaged, and spoken to condescendingly like they expect us not to understand our job! Then we were blamed, yelled at, and insulted when mistakes happen though not entirely our fault! Pros: I do like my colleagues as well, because we just do great things together which management has never appreciated.
Environment that supports professional development
Plenty of opportunities to grow here, and it happens naturally with real-world experience. Skill development that fits into the daily work --nothing is forced or rushed. Also helps that there are many experts around to learn from. Pros: Developing long-term relationships with clients, solid benefits (include 401k and profit sharing) Cons: Usually handling multiple clients, which means sorting out various priorities
Variety, clear goals, good benefits
What is the best part of working at the company? - Good onboarding - Work with lots of variety (campaigns, content, strategy) - Goals are clear and consistent. - Health coverage, 401k match, profit sharing, PTO - No micromanaging What is the most stressful part about working at the company? I'm all for honest feedback, but some managers can be harsh. What is the work environment and culture like at the company? Variety and clarity, reliable coworkers, good benefits
Guidance Felt Harsh and Unforgiving
Leadership is terrible. The manager assumes employees are incompetent, treats everyone like children, and speaks with relentless condescension. Inappropriate comments are common, and feedback is consistently insulting and degrading. Pros: A hundred percent work from home. No need to endure this behavior in person.
Always enjoyable
The pace is fast, but the work keeps me thinking and learning. I like it here because I see real results from the campaigns, and the team works together to solve problems. Also, I can experiment with ideas and pick up new skills in the process. Pros: Excellent choice for beginners, hands-on learning, no two days are the same Cons: Clients who demand more attention at the expense of others
I like working here
Motivating to help dental practices grow. Hard work is noticed here. Very knowledgeable and enthusiastic team. Strong focus on making data-driven decisions. Fresh ideas welcomed. Good place to build experience in SEO, Google Ads, website performance, and analytics. Pros: Varied and intellectually stimulating projects. Cons: More investment needed in automation and reporting tools.
Lucky to be here
Good daily organization Clear campaign goals Training that makes you ready to jump in with confidence Building practical digital marketing skills Competitive pay and benefits Pros: Great leadership, talented coworkers, good schedules Cons: Lots of client priorities to juggle
Employees Are Completely Disregarded
What is the best part of working at the company? A few health benefits exist, but beyond that, there is nothing worthwhile. What is the most stressful part about working at the company? Those in charge show no respect for employees. Staff are talked down to, treated as if incapable, and denied trust to handle even basic tasks. Constant micromanagement dominates every aspects of the workday, making it frustrating and demoralizing.
Connected and in sync despite the distance
The whole team is remote, but people stay connected and communicate clearly, so assignments get done on time. The work is interesting because I’m not stuck doing the same thing every day. There’s also plenty of room to grow if you take initiative. The benefits are solid, including PPO insurance, a 401(k) plan, profit sharing, and PTO. Pros: Remote setup, varied work, clear communication, good benefits Cons: It's hard to navigate different client priorities.
Days don’t drag here
Constantly learning new things about SEO, paid ads, and dental marketing. Company actively investing in training. Managers take the time to explain the strategy behind campaigns. Exposure to multiple areas, from websites to social and advertising, so you keep improving your skills without even trying very hard. Pros: Investment in training and skill development, exposure to all aspects of digital marketing Cons: Fast pace, clients with high expectations
I don’t have any major complaints
What is the best part of working at the company? 1. Chance to build strong marketing skills 2. Great variety – content creation, campaign coordination, and client communication 3. Teamwork and willingness to share ideas and improve processes 4. Whenever possible, the company promotes from within. What is the most stressful part about working at the company? I’d love broader exposure, beyond dental marketing. What is the work environment and culture like at the company? 401k, profit sharing, and health insurance
Flexibility and growth
Working remotely is the best option for me because it allows me to stay focused and manage my daily assignments without distractions. There are different types of campaigns and client needs to handle, so it never gets boring. The strong focus on delivering results keeps the work goal-oriented and clear. The positive team vibe creates a comfortable work environment. There’s also plenty of room to grow, as well as great benefits (profit sharing is part of the package). Pros: Remote work, growth opportunities, great benefits Cons: Hard to deal with clients who have no clear priorities
Flexible Work Style That Lacked Clear Coordination
Working remotely is supposed to make things easier, but here it felt isolating and unproductive, because communication was often unclear or delayed, leaving you constantly forced to piece information together alone. Updates came in late or incomplete, and by the time anything was actually clarified, you were already expected to move forward. It was a nonstop sense of confusion and uncertainty, never really knowing what was going on, and it became exhausting trying to keep up without proper direction or clarity. Pros: Remote work setup offers flexibility in your day.
Never gets old
What is the best part of working at the company? Variety of campaigns. Reviewing accounts, updating ads, and checking SEO progress. Learned a lot thanks to the training. Constantly improving my marketing skills. Zero micromanagement and clear reporting process. Steady support from the team. What is the most stressful part about working at the company? Requires constant study and research to keep your skills sharp. What is the work environment and culture like at the company? Fully remote, health insurance, profit-sharing.
Learning and upskilling guaranteed
I run search and social media campaigns for dental practices. One of the best things is that the agency invests in skill development. The team has regular training sessions where we review platform updates, new features, and best practices. My manager encourages me to pursue additional certifications. The training is practical and based on real client work, so I can apply what I learn immediately. I'm constantly improving, which keeps me engaged and motivated. Pros: Working remotely, regular training, no micromanagement. Cons: None from where I'm sitting. This is the perfect setup for me.
Fully remote job with lots of variety and great benefits
Lots of variety in the work, so you're not likely to get bored Clear direction and priorities Company that offers real growth opportunities Great benefits (health insurance, 401k, PTO, and even profit-sharing included) Focus on delivering tangible results for clients Pros: Competitive pay and benefits, growth opportunities, effective training Cons: It's hard to deal with several projects at once.
Can't remember being bored at work
Remote setup that's made it easier for me to have a good work-life balance. Work with a lot of variety -- I don't remember ever having a boring day. Clear and timely communication from managers. Nice and supportive co-workers. No complaints about the pay and benefits (I get health insurance, PTO, and 401k, plus there's a profit-sharing plan in place). Pros: Remote job with flexibility, variety, and a nice team Cons: Some days are too meeting-heavy.
More variety compared to usual marketing roles
My job involves working on several types of campaigns instead of repeating the exact same tasks every week. Some projects involved paid ads while others focused more on social media, SEO, and content planning. Managers trust employees to contribute ideas during campaign discussions, which made the role more engaging long term. Communication between teams are also more organized compared to most agencies I worked for before. Pros: Good team culture, work from home, growth potential Cons: Fast-moving workloads during busy client periods
Everyone is smiling while everything is quietly collapsing
It is the kind of place where all your energy goes into maintaining a forced positive image instead of actually dealing with the real problems underneath. Leadership is fixated on constant team spirit messaging and "we are all in this together" slogans, but behind the surface nobody receives the tools or support needed to actually succeed. When legitimate concerns are raised, they are met with shallow enthusiasm and repeated calls to stay positive, which accomplishes nothing. The culture demands nonstop optimism even when basic support systems are missing or broken. Over time, that forced…
Never boring, lots to learn
Different types of marketing projects. Strong team and supportive culture. Management with clear expectations. Good opportunities to master marketing strategy and campaign planning. Benefits package with good healthcare and retirement plans and PTO. Pros: Good benefits, supportive environment, learning a lot Cons: High pressure on campaigns with tight timelines
Really worth it
Strong focus on keeping processes transparent Providing personalized service has taught me a lot about effective marketing strategies The team is both professional and friendly Fresh ideas are welcome Competitive pay Pros: Lots of variety (SEO, content marketing, paid advertising, client strategy and more) Cons: It’s hard to keep up with the evolving marketing landscape.
Front-row seat to modern marketing
I continue expanding my understanding of digital marketing through a variety of projects and business objectives. The work environment encourages thoughtful discussions, and I value the opportunity to work alongside experienced professionals. The workweek moves quickly because there is always something new to do or learn. Pros: Practical marketing experience, compensation and benefits cover what I need, clear objectives Cons: Performance is evaluated closely, not a place for slackers.
I spent my tenure watching endless restructuring that accomplished absolutely nothing.
Colleagues watched projects they built get dismantled by endless restructuring, teams kept getting reshuffled under different leadership, and employees left because no one could keep track of their responsibilities anymore. I watched this happen so many times that I completely lost faith in every reorganization. Every restructuring promised to streamline processes or eliminate redundancy, but the exact same problems came back under different names and titles. I spent my days learning reporting lines that became obsolete within months, trying to navigate authority that shifted before I could…
Good remote work with interesting variety
Diverse daily tasks keep the work interesting. Goals are set early and easy to track. The culture is friendly and people are easy to work with. Good benefits, including health insurance, 401k, profit sharing, and PTO. Room to take on more responsibility over time. Pros: Helpful team, good pay, open communication. Cons: Fully remote can feel isolating sometimes.
Solid opportunity
1. Lots of experience in SEO, content strategy, branding, and digital marketing 2. Never repetitive or boring 3. Exposure to client communication and marketing planning 4. I get to understand a specific industry rather than producing generic campaigns. 5. Colleagues share knowledge and help you out.
So glad I didn't pass up on this job offe
I get to work on a mix of campaigns, so every week is a little different. It's nice to have teammates open to new ideas and happy to share feedback. Managers don't get weird when you want to try new approaches, and they make themselves available when guidance is needed or questions arise. The pay and benefits are quite good. Obviously, not every day is a walk in the park, but people here work together and deal with issues as a team. Pros: Competitive benefits and supportive teammates Cons: Multiple projects at the same time
No Respect for Personal Time or Boundaries
Three months in, I realized this role was going to consume my entire life. Emails and deadlines invaded nights and weekends with absolutely no boundaries or concern that this was unacceptable. I was expected to answer message at all hours, often receiving urgent demand at 10PM or Sunday evenings. My personal time clearly meant nothing to the organization. I completely lost faith that this company believed employees deserved lives beyond their roles. The demands never eased, and no one above bothered to question whether this was sustainable. I watched my colleagues struggle under the same…
Stable job with clear responsibilities
Creative choices supported by real numbers. Mix of SEO, advertising, website, and content assignments. Helpful comments after every review. Recognition for extra effort. Free to bring forward new ideas. Pros: Broad marketing knowledge, remote work, and practical benefits Cons: Not always enough clarity on marketing direction
Constantly shifting priorities make every day chaotic
Pros: It is nearly impossible to be happy when you cannot plan your day. Every moment feels stressful, and it is exhausting trying to keep up. Cons: The priorities change without warning, leaving everyone scrambling to adjust at a moment's notice. There is no sense of order or planning, and the stress is relentless. Brutal workloads and endless hours drain every bit of energy, and surviving here long-term feels impossible. It is hard to believe the people in charge will ever fix the constant chaos.
Remote setup overshadowed by unclear expectations and shifting priorities
Pros: Fully remote structure allows location flexibility. Cons: Expectations were vague and changed frequently, making it difficult to measure success. Priorities shift mid-project without discussion, leading to rework and frustration. Feedback was inconsistent, often arriving only when something went wrong. Communication gaps make remote collaboration harder than it should be. The lack of clarity turns flexibility into instability. Advice to management: Define expectations clearly and maintain consistent priorities to support remote teams.
Far away yet close
Pros: Despite the remote setup, the team has settled into a nice work rhythm, and people enjoy collaborating and staying in touch. There are opportunities to take on a variety of projects and build skills quickly. Managers set clear expectations and realistic timelines. The benefits package is solid, including health coverage, a 401 (k), and profit sharing. Cons: Some days pack a lot in and may force you to work longer hours.
Feeling secure here
Pros: Steady growth and clear direction. A professional environment where everyone knows what's expected of them. Fair workloads and rewards tied directly to overall performance. Clearly defined career paths and consistently applied polices. Benefits that give you peace of mind. Cons: Fully remote workforce, which sometimes affects the speed of communication.
Do not join unless you love stress
Pros: A few nice coworkers (but only a few) and that's about it. Cons: This company burns and turns employees like I've never seen anywhere else. Upper management watches everything, and managers love calling people out instead of helping. You're pushed to make the numbers look better than they really are, which never sits right. Raises are basically a myth, growth goes nowhere, and there's no training at all. The harder you work, the more pressure they pile on. Turnover here is wild. People disappear overnight, and no one ever explains what happened. One week someone is slammed with work,…
Learning the ins and outs of marketing strategy
Pros: • Team members are supportive and easy to work with. • Communication is open, and updates are shared regularly. • You don't have to deal with micromanaging. • The bosses are open to ideas and feedback. • I'm satisfied with the pay and benefits. Cons: You'll often manage multiple accounts, which isn't exactly a walk in the park.
Terrible place to work
Pros: Remote work but that’s about it Cons: The work environment is extremely stressful, and leadership creates a culture where employees are expected to take on increasingly heavy workloads as turnover continues to rise. As people leave the organization, their responsibilities are typically redistributed to remaining staff, often resulting in individuals managing the workload of two or three positions. Turnover is very high, and it becomes clear quickly why many employees do not stay long. Communication processes are also heavily controlled. For example, emails often must be reviewed and…
Really enjoying it
Pros: The projects involve real marketing strategy rather than a string of repetitive tasks. The team communicates clearly when reviewing campaign goals and performance. The work never gets boring because every client requires a different approach to improving online visibility. Cons: It’s hard to keep up with the pace and demands when not all team members do their best.
Creative work, motivated employees
Pros: Good place if you enjoy writing and a mix of creativity and strategy. Exposure to SEO-focused content, website copy, and marketing materials. Gaining a deep understanding of how clinics attract patients and how Google rankings work. Professional team – most of them are motivated and happy to collaborate. Everyone's easy to work with. Cons: Revisions, internal edits, final draft isn’t always final.
This is how remote work should be done
Pros: - respect for work-life balance to prevent burnout - flexible and remote work that allows me to work comfortably - clear PTO policy with generous holiday time - trust to manage my own tasks as long as work is done - culture that values result over countless hours of grinding Cons: Some weeks can feel really intense with heavy workloads but this is balanced by slow days
Obsession with numbers over real work
Pros: If you are looking for a company that values true effort and results, this place is not it. Cons: Management obsesses over metrics above everything else. Employees are judged on appearances of busyness and hours logged rather than the quality or efficiency of their work. Many capable and hardworking employees go completely unnoticed and unrewarded because their real contributions are impossible to measure.
Repetitive editing requests that never seem to stop
Pros: The work initially seemed interesting, and most colleagues appeared friendly. The experience turned out to be far worse than expected. Cons: - Work here never truly ends, literally. - Those in power are arrogant and inconsiderate, constantly demanding endless revisions with no regard for effort, fatigue, or quality already delivered. - No matter how much is completed, it is never enough. - The constant cycle of repeated edits becomes overwhelming and exhausting, leaving no sense of completion or progress. - It is a draining experience that quickly wears people down and makes each day…
Free rein to do your thing
Pros: Days are full of activity related to planning, creating, and coordinating campaigns. The leadership outlines expectations, then lets the team do its thing. Coworkers communicate openly and trust each other to handle their responsibilities. There are lots of growth opportunities, and the company offers good benefits (including profit-sharing). Cons: The workload varies week to week, so it's not always easy to plan your days.
Remote work with variety and real growth
Pros: Fully remote setup. Focus on delivering real results for clients, not just sending out reports. Variety of tasks. Clear expectations on deliverables. Good growth opportunities if you're consistent and take initiative. Positive culture and collaborative team. Health insurance, 401k, and profit-sharing among benefits. Cons: Can take time to settle into the workflow
Talented team overshadowed by toxic leadership and micromanagement
Pros: - The team is genuinely talented and hardworking. - Grace is incredibly gifted in sales, client communication and big picture business ideas. Cons: - Leadership style often feels reactive, inconsistent, and highly emotional, creating a persistently high-stress environment - Decisions and feedback can feel one-sided, with conclusions often reached before fully understanding the situation. - Feedback and communication can be publicly discouraging where someone is getting attacked in front of other team members. It almost always involves yelling, cursing, and a tone that feels belittling…
Better than I thought it would be
Pros: - No problems communicating with my team despite the remote setup - Campaign objectives are clear - Easy access to the necessary training and resources - Steady flow of projects - No overlaps in tasks thanks to good coordination Cons: Working remotely is great, but I miss face-to-face interaction with colleagues.
Setup That Feels Disconnected More Than Aligned
Pros: The flexibility in how work is approached can be nice... when it actually works. Cons: Communication doesn't always feel aligned, so you're handling tasks without a clear sense of direction, and instead of collaboration, it often feels like everyone is piecing things together individually, which creates gaps that shouldn't be there, especially when expectations depend on consistency, and over time that disconnect makes even straightforward work feel more complicated than it needs to be. Advice to management: Create clearer alignment so the team isn't operating in seperate directions.
Decent salary overshadowed by poor management and morale
Pros: People on the team were nice, but there is no way to know who they are or keep in touch, the team page no longer displays on the website, most likely due to the high turn over at the company, and internal communication is discouraged without leadership also being included in every conversation. Salary can be decent, but at what mental cost? Cons: - poor management/leadership all around - WFH but the schedule can be overwhelming each day. - no company morale, seems like many fear leadership - you are required to document everything you do everyday - which is a task on its own. - clients…
Interesting work with measurable results
Pros: Working in dental marketing has helped me a lot with my professional development because everything is highly focused here. This has allowed me to sharpen my skills and apply tailored strategies instead of generic ones. I’ve definitely become better at dealing with calls, patient growth, SEO performance, and branding. Cons: Communication with clients is nonstop, and responsiveness is crucial here.
Continuous learning across all marketing platforms
Pros: Clear goals for every campaign from the start, making it easier to track performance. Remote setup with lots of flexibility -- helps with both focus and productivity, at least in my case (also, most colleagues say the same). Exposure to SEO, PPC, and content strategies in a specialized niche. Trusted to manage accounts and optimize based on data. Cons: Results are closely monitored, so there’s pressure to deliver consistent performance.
Work that leads to real skill-building
Pros: - Training with detailed coverage of the dental industry and lots of useful specialized knowledge - Variety of tasks across SEO, Google Ads, content, and strategy - Fully remote setup with real flexibility - Competitive pay, health plan, 401k match, PTO Cons: The pace is fast, and the days ahead of a launch are quite stressful.
Marketing experience that matters
Pros: The work provides opportunities to contribute to marketing efforts while continuing to build new skills. I have learned a great deal about campaign planning and performance tracking. The benefits package is competitive, and there are opportunities to continue growing professionally. Cons: Performance expectations can be challenging when market conditions change.
Happy to be working from home
Pros: Real focus on delivering results, which has allowed the company to build a loyal client base. Variety of responsibilities, so days don't get boring. Fully remote job with good work-life balance. Competitive pay plus great benefits. Cons: Takes real skill and focus to juggle multiple accounts
Pay Does Not Match the Demands of the Role
Pros: The work itself was straightforward enough. People at the office were professional. Cons: • Compensation never matched the actual demands and responsibilities of the role. • Workload increased quickly while salary remained stagnant from the start. • Pay was already low compared to similar roles in the market. • Additional tasks were added without any corresponding pay adjustment. • No meaningful review or improvement in compensation despite growing responsibilities. • The imbalance between effort and pay became increasingly discouraging over time. Advice to management: Ensure…
No shortage of opportunities to grow
Pros: - Full trust in how I go about my projects - Regular training and learning the latest marketing strategies - Building marketing skills is guaranteed - Managers are always open to new ideas - Working remotely helps me maintain a healthy work-life balance Cons: Results are reviewed frequently and this can feel stressful during challenging campaigns.
The best marketing job I've had
Pros: I've learned quite a bit since I came here. I work in different areas of digital marketing instead of doing the same tasks every day. Expectations are clear, the team is really nice, and the benefits package is solid. There are opportunities to grow professionally and take on more responsibility over time. Cons: Process changes seem to happen more often than necessary.
Always something new to do
Pros: Surprised to become involved in so many different projects so quickly, but no complaints -- it keeps the job interesting and gives me something new to do every week. Productive discussions during planning sessions, no wasting time on trivialities. Gaining practical marketing knowledge and learning from some really talented people. Cons: Additional responsibilities not always reflected in the paycheck.
Communication Between Departments Was Completely Broken and Leadership Refused To Fix It.
Pros: My coworkers performed well within their individual responsibilities. Cons: - Teams worked in complete isolation, with no system for sharing critical information. - Marketing had no idea what design was building, while account management made client promises without confirming feasibility with development. - Projects launched with unrealistic expectations because essential information never reached the teams doing the work. - My role became chasing information across disconnected departments instead of doing the job I was hired to perform. Advice to management: Eliminate the…
Grateful for what I have here
Pros: Interesting work with a variety of clients I’ve learned the best practices in creating customized marketing solutions Team-centric culture and opportunity to work with talented people Clear expectations and good communication between managers and employees Cons: Deadlines and client needs may change quickly, so you'd better have a cool head and flexibility.
Specialized marketing work
Pros: Local search work shows me how patients find dental practices in their area. I review search terms, website content, and location details to understand what affects visibility. The specialized market makes performance easier to connect with patient inquiries. The work I do is expanding my SEO knowledge while remaining tied to business outcomes. Cons: Clients often expect results that go beyond the agreed-upon campaign goals.