New Patient Group

“I can honestly and wholeheartedly recommend New Patient Group as they have far surpassed by expectations. Our production increased over $220,000 the first year and we are above that threshold so…

“New Patient Group is dedicated to getting the job done for your practice. My numbers are way up. My staff is focused and taking ownership. We are now dealing with the problems of how to handle…

New patient group is the best thing that has happend to our practice. We have improved in every aspect of our practice. Thank God for NPG!! We love ya'll =)

Our office has been working with the New Patient Group for about 2 years now. We have seen an increase in both production and collections during this time. The role playing that we do with our staff…

I have been working with New Patient Group for about three years now and I could not be happier with the results in my practice. Even after the retirement of my father and partner of 8 years, they…

We have been using New Patient Group for about 6 months and so far I can say I would highly recommend them. They are truly passionate about what they do and it really shows. New Patient Group has…

I have been using New Patient Group for 6 months now. My practice production and collections have increased significantly. The team at New Patient Group really delivers and are dedicated to your…

This organization has made a total transition in my practice. I have been in practice for over 30 years and this has been one of the best decisions I have made to improve my practice.They have…

This company is great! I'm an engineer and I trust New Patient Group will continue to provide top notch technology solutions for dental and specialty practices. Don't underestimate how much this…

This is the best marketing company a dentist will ever invest in. They do an amazing job marketing your business on social media and help new clients easily find your business online.

New Patient Group offers the most comprehensive marketing solutions in the dental and medical profession. I would highly recommend working with them!

New Patient Group's NextGen Dental platform is a breakthrough for Dental practices. The combination of the staff training content videos, the digital office manual all integrated with HR tools for…

I've been working with New Patient Group for a year and a half and as a result we are practicing dentistry differently. The transformation of the patient experience along with the rigorous team…

My orthodontic practice enlisted in the services of New Patient Group about 9 months ago. We are having our best year ever so far. After going through an initial transition, we have had several…

NPG has transformed me as a treatment coordinator. The TC Iconic conference brought so many TC’s together from around the country and it has been amazing to grow our skills with a group of like…

Attended our first NPG event this weekend in Colorado. Fun and informative! We will be back!

New Patient Group has the knowledge, experience and strategic plan to catapult businesses, not only dental practices. As a software expert who teaches companies how to use technology to increase…

Great services on managing my social media. It is well organized and efficient postings. I have seen a tremendous increase in traffic to my pages.

Our practice has been working with Brian and his team for four months and we are so happy with the progress. We are more organized and work more efficiently as a team. Brian is knowledgeable and…

Brian is amazing! He came to our practice and breathed new life in to our team. We have hit and surpassed goal every month since we started training. He has given us new tools and ideas to work more…

Thank you to Brian and the team at NPG, our office is now being trained in a systematic and thorough way to ensure that all team members are on the same page. We love the idea of keeping things…

I am the Practice Facilitator at Corporate Lakes Dental and we started with New Patient Group in the fall of 2017. Since partnering with NPG we have seen our Invisalign case numbers triple, our team…

Over 15 years, we have struggled with implementing new protocols into our practice. When I was introduced to New Patient Group, I was skeptical at first, but they have proven themselves to us. They…

Excellent team training. These videos are great and make it easy for our office to practice the principles of providing excellent customer service.

Brian Wright is AWESOME!!! He is a combination of the team from "Shark Tank" and Marcus Lemonis from "The Profit!" He knows the "ins and outs" of how to grow an orthodontic practice. In addition, he…

Brian and the squad over at NPG have been very good. Introduced via Bentson ReSource and was fortunate to hear Brian at an Align Tech meeting. Good charisma, great message. Data driven...that's my…

Brian and everyone we've worked with at NPG have been completely fantastic. The digital presence of our practice has increased significantly and the team is so easy to work with. We are excited…

Brian Wright and New Patient Group are awesome! They bring a strategic, results oriented, fun environment to practices who are looking to succeed. I have had the pleasure to work with him directly…

Brian and NPG have been absolutely life changing for my business. They are not about gimicks or quick fixes, but rather implementing exceptional and highly ethical sales and business principles that…

I have been a client of the New Patient Group for 8 months and have seen about 15% growth of my Orthodontics practice in a very challenging and over saturated market. More importantly, I am learning…

Brian & team are top notch industry experts that provide proven techniques, in addition to tremendous support, to grow your practice. Whether you are listening to their podcast, attending one of…

I’ve worked with many consultants over the years Brian and his incredible team are extremely motivating and have worked hard and have been successful in increasing my practice’s bottom line They’re…

First met Brian Wright at a meeting he presented at. While listening to him speak, I realized he as painting a picture of the practice that I wanted to be. Hired him and New Patient Group on the…

NPG really helped us up the game and increase our sales over 48%! Thanks NPG

I have been working with Brian, Eric and NPG for going on 2 years. They have their finger on the pulse of the future of orthodontic patient relationships and practice management and marketing.…

Brian Wright, Haley, Vin, Rob.... The whole team. We as so excited to be partnered with them. Their ideas are cutting edge, their delivery is on point, and just when you master one great idea they…

NPG is the best consultant I have used as an orthodontist. They provide a very personalized, personable, accessible and white glove service and truly embody the recommendations they are instructing…

I have been working with Brian and his group for nearly a year and the level of attention, expertise, and guidance is unparalleled. New Patient Group is top when it comes to translating your…

We have been using New Patient Group for a few years now. They have helped our practice in so many ways. We stand out with the customer service that they have shared with us. I would highly…

After a bit of a rocky start for our first four months (and almost discontinuing our training), Eric took over our training and we never looked back. As the owner of our company I value Eric’s…

The NPG team is awesome! Knowledgeable, experienced, skilled, but also FUN!! I have learned an incredible amount of skills that I will use in my profession. They are with you every step of the way…

Brian (the CEO) always says that the most common trait among billionaires is that they have a coach....even Tiger Woods has a swing coach...so, I knew that I needed a coach too. I searched the…

I must say the entire experience with NPG has been nothing but amazing! Eric, Debbie and Shelly, the expertise of the trainings, are awesome in their craft! From the online materials and references,…

New Patient Group helped train and deliver 5-star customer experience like Ritz Carlton and Nordstrom's to my patients and future patients. The psychology of their training is 5-10 years ahead of…

We love New Patient Group! We have been blown away by their Social Media Coaching and the posting they do on our social media channels. They do a great job of staying on top of the latest social…

I absolutely love working with the whole team at New Patient Group! We use all 3 components of the company, marketing, website design/monitoring and coaching. We have had a few consultants over the…

New Patient group designed our website and assists with our social media. We just interviewed a prospective employee who told us we are her top choice of offices to work for. She researched…

New Patient Group is simply amazing!!! They've helped to transform our social media presence and really make it fun and exciting for our team. Highly recommended!!!

It’s been a pleasure working with Haley, she is always ready with the latest trends. She keeps us in the known and up to date with our social media. If you haven’t already give them a call.

While New Patient Group primarily focuses on the orthodontic arena, we recognized a need for their expertise in capturing new patients as an optometry practice. No one in optometry was doing what…

As the operations manager for West Family Orthodontics, we are so grateful for all the help that Haley and Eric give to us! The website looks fabulous and we receive many compliments on how up to…

We love working with NPG! They assist us (an orthodontic office) with our social media and website. We have had multiple patients say they love seeing what we post. They make everything look good…

Amazing team to work with always there to help and find amazing ideas from marketing to our customer service I would recommend them 100%. You guys have been a fundamental part of our office and…

The training our admin team has received from Eric has been awesome! Our new patient calls have never been better!

Our Ophthalmology practice had the pleasure of working with NPG and Eric the last couple of years. The growth in morale and culture with the help of Eric is beyond imaginable in such a short time.…

We have partnered with New Patient Group for the last several years, and our medical practice has significantly benefited from their leadership and training. The morale of our team has increased,…

I’m very impressed on how NPG iconic works ! They are really good coaches and I love working with them

Our office learned so much from the NPG coaching! Thank you for the great classes and awesome conversations!

Great podcasts, so helpful👌⭐️ Keep going 👏 Greetings from Dubai-UAE

Shout out to David at NPG. I was new to posting on social media. My meetings were set up with David. He was able to walk we through the social media highway which was a bit more work for him since I…

We had a great experience working with the new patient group. I really appreciate all of their insights and coaching with the team. Highly recommend this group. They are fantastic and very…

We had an outstanding experience with Eric, our dental coach at New Patient Group, whose training sessions significantly boosted our team's skills and confidence. Their expert guidance and positive…

Our experience with Eric has been absolutely amazing! His training sessions are very informative and he implements different tools to hone in on topics. Will recommend as a tool to increase…

I learned so much with NPG. It has made a huge difference with my new patient consults and also with how I interact with existing patients. We have had a lot of great 5 star reviews since…

Our orthodontic practice has used NPG services for about 2 years and everyone from the team has learned so much. We implemented so many cool tips and tricks from our coach Eric, that truly help us…

Love NPG! Just came back from the Iconic and it was so informative! I’m so eager to bring back everything I’ve learned back into my practice and help it grow!

We had a fantastic experience at the first NPG TC Iconic event this weekend! ♥️

The New Patient Group has been awesome! I was fortunate to experience their TC Iconic event in October! It was an amazing unique event and brought home a plethora of information that reframed my…

We have the pleasure of working with New Patient Group, and I cannot recommend them highly enough! In just our first year together, our practice experienced an incredible growth of over 40%. This…

I really enjoy the various bootcamps/zooms that I have been apart of. Eric challenges you to exercise and engage your mind in different ways. I feel that I have gained the knowledge on how to be a…

My experience with the NPG was awesome! I really enjoyed meeting , chatting how other offices are running their practices and team bonding with each other.

Working with NPG has helped me think outside the box! I attended the NPG Assistant Iconic session and found so much value in the seminars, even though I am not an assistant.

This training is SO VALUABLE! Eric is a great teacher at explaining the "why" and the benefits. You learn about the psychology of a patient and how to give every patient a 5-Star experience. Would…

I recently found out that my orthodontist was coached by New Patient Group and that explained a lot. Throughout my time it always felt like there was a huge facade of fake "care" but when it came to…

Excellent group to work with! Eric is very knowledgeable and the training they provide is comprehensive and digestible.

Eric is kind and patient when coaching those who are new! He is motivating and practical to achieve our goals. We love Eric! Thank you!

Their Iconic event was amazing! Incredibly valuable for my whole team!

My experience with Eric has been absolutely amazing! I always learn something from our workshops, and he is the most patient, down to earth mentor. The knowledge he has in order to make our consults…

I was super hesitant coming into this meeting with the NPG Iconic but i couldn’t be more thankful for this opportunity!

Excellent event! This is my first time at NPG Iconic and I learned a great deal that I am able to take back to my practice.

Meant the world to us to attend this inspiring ICONIC event, in an iconic city. Thank you!

Brian & Eric are great coaches! They are kind, positive, and very knowledgeable!! Brian is always available to help. They have both become part of our office family!

Always a wonderful time- love the coaching, encouragement, and learning opportunities from other offices:) Keep up the amazing work, NPG!

Being a long term client and previous Iconic attendee I was wondering what new information I could learn. I was blown away from the new content that was presented that will help me to improve my…

Working with Eric has been such a valuable experience! I’ve learned so much from his training sessions from communication strategies to leadership development and real-world call center improvement.…

EDIT: NPG is indeed directly affiliated with Dr. Shafer. If you go to any of NPG's social media pages you will find Dr. Shafer's face all over it, as well as a few direct mentions of Dr. Shafer, as…

Our experience working with New Patient Group for call center training, and the results we've received, have been outstanding. Their program is engaging, easy to follow, and packed with valuable…

Eric is extremely helpful and knowledgeable. He teaches communication skills in a clear, easy-to-understand way and gives practical tips that make a real difference when talking to patients. He…

We really value our relationship with NPG! We continue to grow in so many areas and appreciate their continued support! David is super responsive and always helpful!

This team has always gonna above and beyond to help us. Always cutting edge and such a joy to work with. I don’t know what we would do without them!!

I’ve worked with Haley and the New Patient Group for the last year and have had such an amazing experience! Haley knows social media, knows the trends and is so helpful when putting together a…

Absolutely recommend. They truly understand the importance of communication, messaging, attention to detail, and creating a spectacular experience. Eric is fantastic!

As the Office Manager of an orthodontic clinic, I highly recommend the New Patient Group. We had the opportunity to work with Eric through several training sessions, and he was fantastic. He…