Patient News
patientnews.comPatient News is a long-running dental marketing company best known for direct mail (their NewsLetter program), websites, paid digital advertising, and patient retention campaigns. They typically work with practices that want a measurable mix of online and offline patient acquisition.
Community Reviews(99)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
Patient News is a great dental marketing partner. Their products have helped my practice both…
Patient News is a great dental marketing partner. Their products have helped my practice both attract and retain patients. Their product quality is exceptional and customer service out of this…
We have worked with Patient News since 2004, and can attest to their dedication to a quality…
We have worked with Patient News since 2004, and can attest to their dedication to a quality product with great service. We want our marketing to be personalized, and help educate and inform our…
We have worked with Patient News for at least 5 years now and are very happy. Our patient…
We have worked with Patient News for at least 5 years now and are very happy. Our patient newsletters help us to connect to our patients. We always include profiles on our team members – it's a…
We have had great results and service from Patient News. They have sent our patient newsletter for…
We have had great results and service from Patient News. They have sent our patient newsletter for several years and we are about to mail our first neighborhood newsletter. Our Account Manager,…
We have been partnered with patient news since 2008 and one of the best moves this office has…
We have been partnered with patient news since 2008 and one of the best moves this office has made. Patients love the informative articles and our ability to create personal articles as well.…
In the past 2 years, our 2 sons have joined the practice and we are always looking for more new…
In the past 2 years, our 2 sons have joined the practice and we are always looking for more new patients. We’re glad we called Patient News. Their area analysis helped us zero in on the best…
Thank you Dana for all of your help! Our community enjoys when we send the monthly newsletter and…
Thank you Dana for all of your help! Our community enjoys when we send the monthly newsletter and we do get a lot of new patients to our office from the monthly newsletters. Dana is always fast at…
I first started working with Patient News on an acquisition newsletter and to develop and launch…
I first started working with Patient News on an acquisition newsletter and to develop and launch my new practice website. I’ve had so many new patients call that I’ve had to put my newsletter on…
I’ve used my personalized patient retention newsletter to educate my patients on the importance of…
I’ve used my personalized patient retention newsletter to educate my patients on the importance of dentistry to overall health and self-esteem since 2007. I love how I don’t have to write my own…
Thanks to patient news, our practice has dramatic grown over the past year. I feel confident in…
Thanks to patient news, our practice has dramatic grown over the past year. I feel confident in their knowledge and expertise! Amazing group of people to work with!
We have had great success running campaigns with Patient News. Connie has held our hand and kept…
We have had great success running campaigns with Patient News. Connie has held our hand and kept us right on track every step of the way. Do not hesitate to get these experts on your team!
We could not say enough good things about the customer service that we have received from everyone…
We could not say enough good things about the customer service that we have received from everyone but especially Jenny and Carrie! Thank you so much for all your help on our new campaign we look…
Patient News (specifically Amber and Wayde) has helped take our practice to a new level! We…
Patient News (specifically Amber and Wayde) has helped take our practice to a new level! We started with a direct mailing campaign and have seen an influx of new patients because of it! We have…
Our biggest challenge was getting our name out there, so patients were aware we were in the…
Our biggest challenge was getting our name out there, so patients were aware we were in the neighborhood. We also really needed to increase our new patient flow, we weren’t seeing enough to grow the…
There has been a dental office in this location for over 13 years and NO ONE knew we were here. We…
There has been a dental office in this location for over 13 years and NO ONE knew we were here. We hired Patient News to send direct mailers and within 3 days of the initial one arriving in…
I have been very happy with the onboarding experience and the customer service through Patient…
I have been very happy with the onboarding experience and the customer service through Patient News. My experience with Amber has been particularly impressive. I am very particular about how I like…
I’ve just started Review Booster and e-newsletters with Patient News and … WOW! In the first week,…
I’ve just started Review Booster and e-newsletters with Patient News and … WOW! In the first week, we set a new practice record – 5 NEW 5-STAR REVIEWS IN ONLY 5 DAYS! I’ve been a client of Patient…
It's difficult to find a company that is consistent with all their products. Patient News is that…
It's difficult to find a company that is consistent with all their products. Patient News is that company. Been using them since 1995, the ROI has be fantastic, the products are current and the Team…
I have had the pleasure of working with patient news for almost a decade. They have provided…
I have had the pleasure of working with patient news for almost a decade. They have provided outstanding results in driving new patients to the office in all their modalities...Mail-outs and Web…
I would like to highly recommend “ Patient News “. Our experience with them has been fantastic.…
I would like to highly recommend “ Patient News “. Our experience with them has been fantastic. Their tracking, customer support is fantastic. When you call there is ALWAYS someone you can connect…
I am a dentist in Staten Island NY and have been using Patient News for 8 months now and could not…
I am a dentist in Staten Island NY and have been using Patient News for 8 months now and could not be happier. I work with Amber and Patti Lou and their team has done wonders for my office. We are…
We are a multi doctor practice just outside of Chicago. We have been working with Patient News for…
We are a multi doctor practice just outside of Chicago. We have been working with Patient News for more than a decade in multiple areas of marketing and advertising. We have had much success with…
My new website designed by Patient News was just recently launched. It looks fantastic and it's…
My new website designed by Patient News was just recently launched. It looks fantastic and it's easy to navigate! I am so very pleased with the customer service and the team work involved in getting…
We started with Wayde from patient news a few months ago. We are pleased with the results so far.…
We started with Wayde from patient news a few months ago. We are pleased with the results so far. They really are a "one stop shop" for marketing your dental practice.
I have been doing news letters with PNP forever. Fortunately, PNP has moved with the times and now…
I have been doing news letters with PNP forever. Fortunately, PNP has moved with the times and now does web sites. They also help me with my on line presence. This is most helpful, since I know…
Amber & Allison are extremely helpful and organized. Practise Zebra is an amazing tool for any…
Amber & Allison are extremely helpful and organized. Practise Zebra is an amazing tool for any dental office
I’ve had the pleasure of working with Patient News for several years now, and their results for my…
I’ve had the pleasure of working with Patient News for several years now, and their results for my dental clients have been consistently positive. What I think sets them apart from most marketing…
Patient News is a phenomenal company. It's return of investment has been impressive. Amber my…
Patient News is a phenomenal company. It's return of investment has been impressive. Amber my direct contact has a personality that demonstrates unmatched professionalism, knowledge, and enthusiasm.…
Karys has been great to work with along with the whole team at Patient News. From the beginning,…
Karys has been great to work with along with the whole team at Patient News. From the beginning, they listened to us and took the time to learn more about our interests. They designed a beautiful…
Our patients at Lawrenceville Smiles just love our newsletter from Patient News. We have been…
Our patients at Lawrenceville Smiles just love our newsletter from Patient News. We have been sending newsletters for several years now & at every single edition we have received very positive…
I have had the pleasure of working with Karys over the last few months. She is always friendly,…
I have had the pleasure of working with Karys over the last few months. She is always friendly, professional and always prompt with responses. She has been doing a wonderful job with our new website…
I have been working with Wayde and Tracey at Patient News for many years now and could not be…
I have been working with Wayde and Tracey at Patient News for many years now and could not be happier. I am the Director of Marketing for a large multi-practice dental office and love working with…
Very professional Company! I just can't say enough about Patient News. They are great at…
Very professional Company! I just can't say enough about Patient News. They are great at communicating, responsive, always on time. In particular, my direct contact, Amber is absolutely fantastic!…
I love working with Patient News. We have been working together for 5 years. Our practice has…
I love working with Patient News. We have been working together for 5 years. Our practice has benefited greatly from the news letter. Patients love it, even when they get more than one. Beth, Jean…
Patient News has provided excellent services to my practice. My patients have commented on the…
Patient News has provided excellent services to my practice. My patients have commented on the professional appearing news letter and it has had a huge impact on the number of new patients per month…
I can't say enough positive things about Wayde with Patient News..He helped guide our office with…
I can't say enough positive things about Wayde with Patient News..He helped guide our office with a new website/rebrand and was always quick to respond and so helpful, despite my many questions. He…
We have been working with Patient News for many years, and Practice Zebra is an eye-opening…
We have been working with Patient News for many years, and Practice Zebra is an eye-opening experience. We can see in black and white how each one of our practices is performing at a high level as…
I love working with Patient NEWS; you can trust their knowledgeable team to help you put the best…
I love working with Patient NEWS; you can trust their knowledgeable team to help you put the best patient communication strategies in place. Thank you!
I have been with Tracey at Patient News since about 6 months after I opened my dental office. From…
I have been with Tracey at Patient News since about 6 months after I opened my dental office. From the beginning she has been fantastic. She responds promptly to questions and concerns and clearly…
After almost 25 years working with Patient News, I can say with authority how incredibly valuable…
After almost 25 years working with Patient News, I can say with authority how incredibly valuable their excellent marketing campaigns were to our practice. I always relied on my skilled Account…
We love working with Carrie at patient news. She is knowledgeable about the dental industry, she…
We love working with Carrie at patient news. She is knowledgeable about the dental industry, she keeps us informed, helps us plan and helps us retain current patients as well as add new patients…
Patient News is the most comprehensive, and kind Dental marketing company (more like an extended…
Patient News is the most comprehensive, and kind Dental marketing company (more like an extended family)! The attention they pay towards detail, and doing the right things for the right reasons, is…
I have been a client on and off since July 2004. After COVID hit, I decided to resume a direct…
I have been a client on and off since July 2004. After COVID hit, I decided to resume a direct mail campaign and it has strongly attributed to our practice recovery. I utilize their Practice Zebra…
“As a dentist of 30+ years who is now focused on the business side of the industry as an M&A…
“As a dentist of 30+ years who is now focused on the business side of the industry as an M&A advisor and business development consultant, I can say that the dental landscape is changing, and that’s…
We have had many years of positive support and service from Patient News. They are organized,…
We have had many years of positive support and service from Patient News. They are organized, responsive, and dedicated to ensuring that we achieve success and tangible benefits from working with…
Absolutely have loved working with our team at Patient News. They are so willing to help in which…
Absolutely have loved working with our team at Patient News. They are so willing to help in which ever way they can and they have truly taken our ideas and have come up with exactly what we…
I am so glad I staying with Patient News as they have been so supportive, innovative, professional…
I am so glad I staying with Patient News as they have been so supportive, innovative, professional and responsive. They have contributed significant values towards my success. I look forward to many…
Here at Dr. Marea White's office we have had nothing but positive experiences with everyone at…
Here at Dr. Marea White's office we have had nothing but positive experiences with everyone at Patient News. Our monthly newsletters are our #1 advertising tool. Month after month we get more new…
Patient News dental marketing is best-in-class when it comes to direct mail for dentists. I have…
Patient News dental marketing is best-in-class when it comes to direct mail for dentists. I have been referring my clients for years and can attest to the comprehensive and proven system they have…
As VP of Operations at Signature Dental Partners, a growing dental services organization, I need…
As VP of Operations at Signature Dental Partners, a growing dental services organization, I need to have a clear pulse on the performance of each affiliate, from scheduling and handling calls to…
The Patient News team has been incredibly helpful in broadening our marketing reach. The team we…
The Patient News team has been incredibly helpful in broadening our marketing reach. The team we have had the opportunity to work with has been extremely knowledgeable with a very target focused…
If you’re looking for a great dental website, I highly recommend Patient News, dental marketing.…
If you’re looking for a great dental website, I highly recommend Patient News, dental marketing. We started working with them in 2019, and it’s been a pleasure – with personal, prompt service and…
Patient News is a very high quality publication that my patients love to find in their mail. We…
Patient News is a very high quality publication that my patients love to find in their mail. We always put a lot of articles specifically about our staff that really helps create a personal…
I am an extremely satisfied customer who uses Patient News for their marketing talents and…
I am an extremely satisfied customer who uses Patient News for their marketing talents and newsletters. I know them for over 20 years and highly recommend working with them. Their whole team…
Idyll Dental is pleased with Practice Zebra thus far...patients are engaging which is exactly what…
Idyll Dental is pleased with Practice Zebra thus far...patients are engaging which is exactly what we are striving for!
Excellent experience working with Patient News. Practice Zebra is a second to none platform which…
Excellent experience working with Patient News. Practice Zebra is a second to none platform which dentists can utilize the metrics to hone in on how to improve their business. Give them a try, you…
The service, guidance and more importantly the ROI we have received over the years from Patient…
The service, guidance and more importantly the ROI we have received over the years from Patient News is outstanding to say the least. We continue to see a substantial increase in our new patient…
We love Patient News! We have had a great experience, first with their patient newsletters, and…
We love Patient News! We have had a great experience, first with their patient newsletters, and now we are switching over our website to their control, as well. Everyone we have worked with is…
Exceptional customer support! Great communication and the people are fantastic! Jesse and her team…
Exceptional customer support! Great communication and the people are fantastic! Jesse and her team take you by the hand and are very gracious. The mailers were so great we had to stop them because…
We have been with Patient News for several years now. Each interaction with different team members…
We have been with Patient News for several years now. Each interaction with different team members has always been exceptional. (We have worked with superstars Jenny, Jenitha Joel and Megan). They…
I've been utilizing Practice Zebra with my clients for about a year now and it has been SO…
I've been utilizing Practice Zebra with my clients for about a year now and it has been SO helpful. The metrics, reporting, and call scoring has been key in helping my clients grow their practices.…
Been with patient news several years. You have great support from their team. They’re very easy to…
Been with patient news several years. You have great support from their team. They’re very easy to contact. The metrics they provide are very helpful
Fantastic marketing company for our dental practice! Highly recommend them to all my colleagues.
Fantastic marketing company for our dental practice! Highly recommend them to all my colleagues.
We love Patient News, with a big shout out to Carrie, and the rest of the team. We have been…
We love Patient News, with a big shout out to Carrie, and the rest of the team. We have been working with PN for at least ten years. They are always courteous, helpful, and of course provide strong,…
Very effective and responsive family-owned marketing company. Their newsletters with recipes are…
Very effective and responsive family-owned marketing company. Their newsletters with recipes are one-of-a-kind. They pride themselves on constantly updating their database so the efforts are worth…
The greatest move we made in our marketing program by far! Carrie, Jenitha and team are exemplary…
The greatest move we made in our marketing program by far! Carrie, Jenitha and team are exemplary and such a pleasure to work with. Wish we had known about them years ago
We love Patient News especially Carrie! We get great feedback from the direct mailer and the whole…
We love Patient News especially Carrie! We get great feedback from the direct mailer and the whole process is so seamless. We send anything we want to focus on or change and they take care of the…
Absolutely 5-Stars for my new marketing team! After only a few months we have already seen…
Absolutely 5-Stars for my new marketing team! After only a few months we have already seen improvements in all areas of our practice, so much of which starts with marketing. Coming up with our…
We have been working with Carrie from Patient News for over 6 years. We use Patient News for our…
We have been working with Carrie from Patient News for over 6 years. We use Patient News for our neighborhood mailers, internal mailers, website and SEO. Every person I work with is professional,…
Great Dental marketing organization! Highly recommend to new practice owners as their tools and…
Great Dental marketing organization! Highly recommend to new practice owners as their tools and services allow for insight into both phone communications and web reports to be able to make effective…
Patient News has been an invaluable partner in growing my practice over the past five years. Their…
Patient News has been an invaluable partner in growing my practice over the past five years. Their marketing strategies are effective, their team is knowledgeable and responsive, and their work has…
Patient News, and more specifically, our Digital Client Success Manager, Mel Book, has been a…
Patient News, and more specifically, our Digital Client Success Manager, Mel Book, has been a valuable partner and collaborator as we work to increase our patient base and open new specialty…
Excellent service! Efficient and friendly. These folks take the burden off the business owner and…
Excellent service! Efficient and friendly. These folks take the burden off the business owner and produce a customized newsletter on a regular schedule. I’ve been with them for over 20 yrs. Money…
We have been working with Patient News for years, we are very happy with the newsletter they…
We have been working with Patient News for years, we are very happy with the newsletter they create for us. their team is knowledgeable and responsive, Carrie M is wonderful and very professional.…
Patient News has been great to work with! From our initial meeting with Jon Petrie, our postcard…
Patient News has been great to work with! From our initial meeting with Jon Petrie, our postcard production with Amber M., and our Google ad campaigns with Joel S., it's been a productive…
Amber has been amazing since our office has partnered with patient news. She always has answers to…
Amber has been amazing since our office has partnered with patient news. She always has answers to our questions, addresses any concerns we may have, and analyzes our data to see how our office can…
Jon, Amber and Joel of the patient news team are real people with goals to achieve the vision of…
Jon, Amber and Joel of the patient news team are real people with goals to achieve the vision of the marketing side of our business. Amber is as exceptional as a client success manager. They are an…
Very friendly and pleasant!
Very friendly and pleasant!
Working with the Patient News team (Amber, Joel, and Jon) has been a great experience. They are…
Working with the Patient News team (Amber, Joel, and Jon) has been a great experience. They are collaborative, flexible, and always open to feedback, while consistently bringing forward valuable…
Our experience with PatientNews has been great. Our account manager is Amber Molly and our…
Our experience with PatientNews has been great. Our account manager is Amber Molly and our experience is a direct reflection of her support. Thanks
Carrie McKay has been an absolute pleasure to work with! Highly recommend Patient news.
Carrie McKay has been an absolute pleasure to work with! Highly recommend Patient news.
Two decades of exceptional service. We have worked with the Patient News marketing team for over…
Two decades of exceptional service. We have worked with the Patient News marketing team for over 20 years, and they continue to deliver outstanding results for our dental practice year after year.…
I am the owner of a multipractice dental group. We started working with Patient News almost 2…
I am the owner of a multipractice dental group. We started working with Patient News almost 2 years ago. They have a fantastic CRM program called Practice Zebra that is beyond anything else on the…
Outstanding dental field knowledge
Their knowledge of the dental field is outstanding and this experience shines through in their design, execution and partnerships.
They magnified our ideas
From concept to creation they listened to our thoughts and ideas and magnified them.
Love design and navigation ease
We love the design of our website and the ease of navigating through it.
Organized team that gets the job done
The team at Patient NEWS is very organized and knows how to get the job done.
Marked increase in phone and patient calls
We have seen a marked and consistent increase in phone calls and specifically new patient calls to the practice.
Imperative to practice thriving and growth
Patient NEWS has been imperative in helping my practice thrive and grow.
Content, reviews, and branding helping goals
The focused attention on website content (lots of good, very up-to-date blogs), the positive reviews, and the new branding, are helping with that aim.
100+ new patients every month
With their marketing help, we consistently get over a hundred new patients every month.
50X increase in new patient requests
In a ten-month period, the number of new patients asking for appointments was 50X greater than the previous ten months.
Impressed by keyword selection and SEO
We were really impressed by the keywords they selected to optimize and drive traffic to our website and for determining the services that should be showcased on our homepage.
Valuable team with strategic advice
Their team has been incredibly valuable offering more than marketing and providing great strategic advice and support.
Understands needs and tailors solutions
They have done a great job of understanding our office’s needs and making sure everything is tailored to us and runs smoothly.
Unprecedented new patient growth
During this time, we have experienced unprecedented new patient growth and have taken our business to the next level.
Handles everything promptly and smoothly
Whatever we throw at Patient NEWS they handle for us promptly, without any grief whatsoever.
Planned and executed comprehensive strategy
Their team planned and executed a marketing strategy for us that consisted, in part, of direct mail, a new website optimized for SEO and an online appointment scheduler.
Visually appealing, informative website
We are so pleased how they put together such a visually appealing and informative website for our practice.
Employee Reviews(2)
↑ Back to client reviewsThese are not client reviews. They were written by current and former employees about working at Patient News, and are not counted in the rating or review total above. They are included as workplace context only.
Experience working at PN
Pros: Provide the option for hybrid work. Cons: It was a toxic workspace, people constantly interfere with your work. No respect for personal space/privacy. Employees are forced to go to annual company events and dress up and many more. They tolerate employee harassment. Advice to management: Treat your employees better. Make sure they are happy and satisfied with their work.
No room for growth
Pros: Fun company culture and people Cons: Live and die by the $$