Prosites
prosites.comProSites is one of the largest dental website and marketing providers in North America, serving thousands of dental practices with website design, hosting, SEO, paid ads, and patient communication tools. Now part of Internet Brands, they emphasize a turnkey marketing platform with templated and custom website options.
Community Reviews(112)
Reviews are sourced from publicly available third-party platforms and are shown here in shortened form for reference. Please view the original source for full context.
I worked with Jason today at Pro Sites. He was very knowledgeable and efficient. Great experience…
I worked with Jason today at Pro Sites. He was very knowledgeable and efficient. Great experience as always. I highly recommend Pro Sites. Barb J.
Ryan was incredibly prompt in handling all of our needs. Very kind and patient. Thanks!
Ryan was incredibly prompt in handling all of our needs. Very kind and patient. Thanks!
Ryan at Prosites was tremendously helpful in fine tuning my website. He took time to listen to my…
Ryan at Prosites was tremendously helpful in fine tuning my website. He took time to listen to my concerns and got my website updated.
I want to share my personal experience with ******** so other dental professionals can make…
I want to share my personal experience with ******** so other dental professionals can make informed decisions before signing any long-term marketing contracts.I entered into a 12-month agreement…
It was very nice to talk to Brittany, she took care of my issue immediately....no transfers,…
It was very nice to talk to Brittany, she took care of my issue immediately....no transfers, holding and very timely! Thank you!
Brittany M. was clear, concise, efficient, and a pleasure to work with, I recommend her and…
Brittany M. was clear, concise, efficient, and a pleasure to work with, I recommend her and ProSites with my highest degree of confidence
Janson was excellent. Anytime you need something, they will reach out to you and try to help you.…
Janson was excellent. Anytime you need something, they will reach out to you and try to help you. Setting up the website has been so easy.
Brittany took care of an add on I needed for our website, lightening fast!! Something that I…
Brittany took care of an add on I needed for our website, lightening fast!! Something that I thought may take little time., took no time at all, thanks to her!
I've worked w Jason a few times - he has been amazing ! Great problem solver and takes care of any…
I've worked w Jason a few times - he has been amazing ! Great problem solver and takes care of any issues quickly . I've been w Prosites 10+ yrs .
Excellent response when I need updates on my website
Excellent response when I need updates on my website
Jason and everyone I’ve worked with are very knowledgeable, pleasant and helpful. Thank you…
Jason and everyone I’ve worked with are very knowledgeable, pleasant and helpful. Thank you Prosites!
Unprofessional experience! I had a scheduled call with Prosites' HR specialist, Shannon, but she…
Unprofessional experience! I had a scheduled call with Prosites' HR specialist, Shannon, but she didn’t show up. I waited for 20 minutes before dropping off. Afterward, I sent an email to reschedule…
very prompt service and friendly.
very prompt service and friendly.
Great value for service with outstanding client support.
Great value for service with outstanding client support.
Brittney was amazing to talk to and very helpful!
Brittney was amazing to talk to and very helpful!
Brittany provided exceptional support with recent updates. She was attentive, quick to adapt to…
Brittany provided exceptional support with recent updates. She was attentive, quick to adapt to our needs, and efficiently addressed even the smallest details with impressive accuracy. Her…
Brittany makes using ProSites a slam-dunk. She brought me up to date and answered all my questions…
Brittany makes using ProSites a slam-dunk. She brought me up to date and answered all my questions quickly and efficiently.
Quick response and solve our problem promptly
Quick response and solve our problem promptly
Rep: Jason was amazing. very helpful. He mentioned he would follow up and he kept his word. Thanks…
Rep: Jason was amazing. very helpful. He mentioned he would follow up and he kept his word. Thanks Jason for making everything so simple and quick.
Hard Push to close, Once I was ready to do business with them they got snobby wanted to close my…
Hard Push to close, Once I was ready to do business with them they got snobby wanted to close my account, said I wasnt authorized to speak to them.... Even tho I own the domain. Expensive big…
Jason F. was so friendly and helpful! Fast great work on my web page!
Jason F. was so friendly and helpful! Fast great work on my web page!
Jason was able to take care of our website needs in a timely manner.
Jason was able to take care of our website needs in a timely manner.
They are marvelous helping and guiding you to get a great website and marketing.
They are marvelous helping and guiding you to get a great website and marketing.
Kayla Lopez was wonderful. She was a good listener. She wanted to understand my questions. She…
Kayla Lopez was wonderful. She was a good listener. She wanted to understand my questions. She said she would get back to me. Thirteen minutes later, I got a return call. I had more questions. And…
Super helpful and quick turn around. Brittany has been amazing in helping with all my questions.…
Super helpful and quick turn around. Brittany has been amazing in helping with all my questions. Thank You!
Easy to communicate and get things done on less than 48 hours.
Easy to communicate and get things done on less than 48 hours.
Thank you for making the changes to our website so quickly.
Thank you for making the changes to our website so quickly.
My questions were answered quickly and efficiently. We are pleased with Prosites and their team!
My questions were answered quickly and efficiently. We are pleased with Prosites and their team!
Today we had Brittany add 5 employees to our website. She did an excellent job and was so fast…
Today we had Brittany add 5 employees to our website. She did an excellent job and was so fast posting their pictures and information. Thanks Brittany
Great service. You ask for changes on your website and they get it done
Great service. You ask for changes on your website and they get it done
Recieved Bad Service From Them, Site of 8 Years gone in one day, It was my site, very rude once…
Recieved Bad Service From Them, Site of 8 Years gone in one day, It was my site, very rude once you terminate them, they are looking for new customers because they cant keep there past customers.
Brittany provided excellent customer service, helped me quickly and efficiently. Truly amazing…
Brittany provided excellent customer service, helped me quickly and efficiently. Truly amazing support!
Jason helped me tremendously by listening to my concerns and taking them to ground. Very pleased…
Jason helped me tremendously by listening to my concerns and taking them to ground. Very pleased with Prosites managing my website.
Brittany is fantastic, great customer service!
Brittany is fantastic, great customer service!
Jason updated our Website Page promptly and with excellent attention to the details. Thank you !
Jason updated our Website Page promptly and with excellent attention to the details. Thank you !
Ryan was able to help me with a difficult issue quickly and effectively! He responded in a timely…
Ryan was able to help me with a difficult issue quickly and effectively! He responded in a timely manner and had my issue resolved within minutes!
Brittany is amazing! So helpful and went above and beyond!
Brittany is amazing! So helpful and went above and beyond!
I’ve worked with Ryan a few times. He’s amazing! I sent my request to have the google targeting…
I’ve worked with Ryan a few times. He’s amazing! I sent my request to have the google targeting tags updated on my site and he immediately took care of it quick and easy. I’ve been with prosites for…
I called Prosite 3 times about a problem I had. No one could help me because they did not…
I called Prosite 3 times about a problem I had. No one could help me because they did not understand the problem or how to correct it. The third time, the man I spoke to put Brittany on the line.…
Thank you for always responding promptly to our requests. Special thanks to Jason Frazier.
Thank you for always responding promptly to our requests. Special thanks to Jason Frazier.
Prosites has hosted the website for my periodontal practice for almost 20 years, and they do a…
Prosites has hosted the website for my periodontal practice for almost 20 years, and they do a fantastic job with SEO, email and all aspects of internet based visibility. Support staff is very…
Brittany was absolutely wonderful helping us update our website!! She was immediately on the…
Brittany was absolutely wonderful helping us update our website!! She was immediately on the changes and additions we wanted to add and always very reachable via phone or email!
Very prompt and professional a pleasure to do business with.
Very prompt and professional a pleasure to do business with.
Excellent customer service from Brittany!
Excellent customer service from Brittany!
Did a great job updating our web site upon request. Always happy with your Services.
Did a great job updating our web site upon request. Always happy with your Services.
We experienced some issues with changing our email password and Nate did a great job of walking us…
We experienced some issues with changing our email password and Nate did a great job of walking us through what was needed and explained in details of our different options. We greatly appreciated…
They built and now manage my website, and the speed and efficiently of their support is great.…
They built and now manage my website, and the speed and efficiently of their support is great. I’ve been able to contact them with short-notice edits and I can usually get them taken care of within…
Jason was easy and great to work with. Very happy with our website
Jason was easy and great to work with. Very happy with our website
We have been with Prosites since we opened our office in 2007. They have been so incredibly…
We have been with Prosites since we opened our office in 2007. They have been so incredibly helpful and so easy to use. We would highly recommend them to anyone. Recently, Jason made changes to our…
Jason at Prosites is fantastic to work with! He went above and beyond to update our site. Great…
Jason at Prosites is fantastic to work with! He went above and beyond to update our site. Great listener and advisor. Offered thoughtful suggestions, and made the entire process easy and enjoyable.…
Best customer service. Whether a simple inquiry or more complex request, I’m always met with…
Best customer service. Whether a simple inquiry or more complex request, I’m always met with professional kindness with quick resolution. Today was no different after speaking with Jason.
Jason did a fantastic job updating our website. He was quite and professional. We really…
Jason did a fantastic job updating our website. He was quite and professional. We really appreciate all your help:)
We've had a great experience working with Prosites! Anytime we've needed updates or changes made…
We've had a great experience working with Prosites! Anytime we've needed updates or changes made to our website, communication has been quicck and easy, and everything was handled in a timely…
Highly unprofessional billing team, have no customer service sense by Dan from billing. Wouldn't…
Highly unprofessional billing team, have no customer service sense by Dan from billing. Wouldn't recommend prosites to any dental office unless you want to deal with a subpar team.
Brittany was wonderful. I was so grateful to talk to a live person! She helped me navigate getting…
Brittany was wonderful. I was so grateful to talk to a live person! She helped me navigate getting my payment method changed. I just love working with Prosites.
Brittany Miller |Customer Care Team was excellent in assisting our needs today!
Brittany Miller |Customer Care Team was excellent in assisting our needs today!
ProSites is wonderful. Easy to work with, very customer service oriented! Both Todd our sales rep…
ProSites is wonderful. Easy to work with, very customer service oriented! Both Todd our sales rep and Jason our customer service rep, helped immensely and immediately resolved my questions!
I work for Lotus Dental Health Partners. Prosites are very attentive, professional and response…
I work for Lotus Dental Health Partners. Prosites are very attentive, professional and response super quick to our website changes requests. Thank you
I cannot recommend this company. Go somewhere else for ad services.
I cannot recommend this company. Go somewhere else for ad services.
Brittany was super informative and helped me get our website looking great.
Brittany was super informative and helped me get our website looking great.
ProSites does a great job. Always staying ahead of the latest and greatest technology. Their team…
ProSites does a great job. Always staying ahead of the latest and greatest technology. Their team are always very responsive, professional, and helpful. Today I was assisted by Nate and he went…
Very fast and attentive to fix any issues we may have. Thank you
Very fast and attentive to fix any issues we may have. Thank you
Thank you so much Ryan for adding the pay now on our website. Was done in 2 minutes!! Thank you!
Thank you so much Ryan for adding the pay now on our website. Was done in 2 minutes!! Thank you!
I love Prosites! We have used their service for several years and have always enjoyed excellent…
I love Prosites! We have used their service for several years and have always enjoyed excellent customer service. Several months ago we switched the confirmation service we used to Practice Mojo,…
I've been with ProSites for more than 15 years. Recently, I have changed my website into a full…
I've been with ProSites for more than 15 years. Recently, I have changed my website into a full custom website and have been very happy. The people I had worked with at ProSites for this custom…
I highly recommend ProSites. Their response time to make changes on our website is super fast.…
I highly recommend ProSites. Their response time to make changes on our website is super fast. Very pleased.
Prosites has been helping me redesign and revamp my practice's website for the past 2 months and…
Prosites has been helping me redesign and revamp my practice's website for the past 2 months and have made the process a breeze! Their member services team are also a phenomenal help, via phone or…
They were attentive to requests, fast and overall service is great!
They were attentive to requests, fast and overall service is great!
We have been with Prosites for almost a year and would like to thank all the people who helped us…
We have been with Prosites for almost a year and would like to thank all the people who helped us with our needs. We would like to particularly thank Alexandria, the Member Services Representative…
OMG, what can I say?? Absolutely fantastic! The Prosites team has been amazing with creating,…
OMG, what can I say?? Absolutely fantastic! The Prosites team has been amazing with creating, organizing and advising not 1, not 2, but 10, yes 10!, websites for us here at the We Care Dental Group,…
Thank you Seneca for your speedy service! Makes things at our office run so smoothly!
Thank you Seneca for your speedy service! Makes things at our office run so smoothly!
These guys are amazingly awesome.
These guys are amazingly awesome.
Poor customer service, not worth the cost
Poor customer service, not worth the cost
Serena J was wonderful. She was thorough, knowledgeable and so efficient. It is go reassuring to…
Serena J was wonderful. She was thorough, knowledgeable and so efficient. It is go reassuring to know that help with our website is always only a phone call away! Thank you!
ProSites has been managing my family's dental practice for more than 5 years and will stellar…
ProSites has been managing my family's dental practice for more than 5 years and will stellar results! Latest technology included a mobile and secure site which we didn't know we needed with the new…
As with anything new, having a great trainer makes all the difference. I have nothing but good…
As with anything new, having a great trainer makes all the difference. I have nothing but good things to say about Adrian Maude. He is pleasant, patient and very responsive to my questions. He…
Prosites is a fabulous company to work with, and i know this because we have a dozen (yes a…
Prosites is a fabulous company to work with, and i know this because we have a dozen (yes a dozen😁) sites with them! They are quick with changes and/or updates and always available when i need…
I am a digital marketer and have tested dentist's websites. They score an F. A good quality…
I am a digital marketer and have tested dentist's websites. They score an F. A good quality website is super important for professionals and this is unacceptable. SEO scores are also very poor. It's…
Ehhhh, not the best I tell you.
Ehhhh, not the best I tell you.
I would have given a lower rating if that were possible This company used pressure tactics to have…
I would have given a lower rating if that were possible This company used pressure tactics to have you sign up for their services by saying they would guarantee a special promotional offer if you…
ProSites has consistently demonstrated exceptional professionalism, creativity, and responsiveness…
ProSites has consistently demonstrated exceptional professionalism, creativity, and responsiveness in managing my website needs. Their outstanding service is why I have remained a loyal client for…
Jason F is incredibly helpful in personalizing websites! His can do attitude and clear…
Jason F is incredibly helpful in personalizing websites! His can do attitude and clear communication sets him apart from his peers! I always ask for Jason to assist when an upgrade to our website is…
Jason was very responsive in handling our request to update a feature on our website. Thank you!
Jason was very responsive in handling our request to update a feature on our website. Thank you!
Serena was very helpful on our monthly meeting today! She always answers all my questions and is…
Serena was very helpful on our monthly meeting today! She always answers all my questions and is quick to respond when i email her with a question!!
RYAN JACOBO was excellent! He was very patient with us as we were editing our website! An asset to…
RYAN JACOBO was excellent! He was very patient with us as we were editing our website! An asset to the company!
Very prompt and efficient management of our website.
Very prompt and efficient management of our website.
Fast resolution when issues occur
Fast resolution when issues occur
What a ripoff! This company is a total scam! I did invest for SEO services for 7 months and saw no…
What a ripoff! This company is a total scam! I did invest for SEO services for 7 months and saw no results whatsoever! When I did sign up for SEO and website design, it literally took them 3 months…
Ryan is always extremely helpful and always exceeds my expectations. I can tell him what I'm…
Ryan is always extremely helpful and always exceeds my expectations. I can tell him what I'm looking for and he makes it happen and even better than what I was envisioning. Thank you!
Very simple interaction. I emailed the links of videos that I wanted embedded in my website and in…
Very simple interaction. I emailed the links of videos that I wanted embedded in my website and in a couple of hours they appeared where I wanted them.
Jason completed my request in a very timely manner!!
Jason completed my request in a very timely manner!!
Quick update to website. Thank you
Quick update to website. Thank you
ProSites has hosted our dental practice website for several years now, and our refresh this summer…
ProSites has hosted our dental practice website for several years now, and our refresh this summer turned out great! Each person I've spoken with has been courteous, knowledgeable, skilled, and…
I used Prosites to help me build my website and initial marketing for a new ophthalmology…
I used Prosites to help me build my website and initial marketing for a new ophthalmology practice. Chris was incredibly knowledgable, available, and super helpful with guiding me through a…
Thank you Jason for the quick update on our website replacing our forms.
Thank you Jason for the quick update on our website replacing our forms.
Chris and the team at ProSites have been excellent to work with from start to finish. Chris was…
Chris and the team at ProSites have been excellent to work with from start to finish. Chris was especially attentive and responsive when it came to answering questions—nothing ever felt rushed or…
Jason was a great help!!!! He was Super kind, Extreamly patient and his helpfulness and…
Jason was a great help!!!! He was Super kind, Extreamly patient and his helpfulness and professionalism was Top Notch!!!!
I submitted changes for our website and in less than 25 hours Jason had those changes and links…
I submitted changes for our website and in less than 25 hours Jason had those changes and links made!
Great Service! Thank you, Ryan for your quick response and addressing my issues.
Great Service! Thank you, Ryan for your quick response and addressing my issues.
The initial turn over was choppy and it seems like they may have a lot of turnover as I had to…
The initial turn over was choppy and it seems like they may have a lot of turnover as I had to send several emails to various departments to have my site setup. You will have to be proactive with…
Great customer service. Jason updated our website with ease! Thanks Jason!
Great customer service. Jason updated our website with ease! Thanks Jason!
Chris and the entire team helped us create a new website and we couldn't be happier with the…
Chris and the entire team helped us create a new website and we couldn't be happier with the results! From sales to design, marketing and continued customer service, they are always available to…
I don’t often (or ever) leave bad reviews but spending almost 15 years with Prosites managing my…
I don’t often (or ever) leave bad reviews but spending almost 15 years with Prosites managing my website has probably been one of the biggest mistakes of my career as a small single doc practice…
Jason helped us out so quickly, Thank you Jason
Jason helped us out so quickly, Thank you Jason
Very prompt in servicing any and all requests. Thanks Ryan!
Very prompt in servicing any and all requests. Thanks Ryan!
Ryan did a great job with our website modification when the sales rep said it was not possible he…
Ryan did a great job with our website modification when the sales rep said it was not possible he made it happen! Thanks Ryan!
Excellent job with website and marketing
ProSites has done an excellent job with our dental website and marketing.
Great partner for dental website needs
ProSites has been a great partner for our dental website needs.
Easy setup and use
I like the ease of use and how quickly our website was set up.
Easy to use for dental practices
An easy to use website platform for dental practices.
Effective and beautiful marketing options
The marketing options and solutions that Prosites offers to dentists and dental groups is very effective and beautiful to look at.
Employee Reviews(61)
↑ Back to client reviewsThese are not client reviews. They were written by current and former employees about working at Prosites, and are not counted in the rating or review total above. They are included as workplace context only.
Great place to work
Company was great, sales manager did not have experience & sucks but as long as you do, you'll be okay. Upper management does nothing but run contests and has a good ol boy mentality. Pros: salary Cons: management
Great place to start a career
Great CEO Management not so great. Lack of team environment. Division within departments. However some employees surpass normal duties to branch into other departments in aiding and producing quality content and feedback. Pros: Location, Flexible Hours, Great IT department Cons: Behind on trends, Limited to no education for designers/developers, A lot of overqualified people in mundane positions.
Not a productive or fun workplace. Employees are leaving left and right.
I have serious concerns about this company's future. They may not be around for much longer with how horrible the company is managed. People are leaving much faster than they can possible hire with the negative press and reviews. Pros: Dogs Cons: No breaks, bad benefits, low pay
Nice people, poor salary
While the people are nice on a personal level, the lack of organization here is staggering, and creates a "it wasn't me" environment from all departments. Typical stuff, they just haven't figure it out yet. Once they do, and realize the content writers need far less side jobs or far more money, it could be a great place to work. Pros: Free lunches, nice people Cons: terrible pay, lacking organization and clarity of job duties
Good place to learn a craft in the web development arena
Fast paced work environment with key indicators to gauge performance. Weekly operations reviews to ensure key performance objectives were being addressed. Pros: Free lunch beginning of the month for all employees Cons: needed more aggressive training and development budget
Have enjoyed learning and working here.
Very supportive, learning environment. Have been able to hone my own skills while learning more. I enjoy my supervisor and coworkers. Alma in HR is great too.
A Fish Rots From The Head Down
This company does not value its employees. They overwork the SEO department and under pay them. They do not care how much stress you have or how much you ask for help they will always throw the SEO team under the bus. Besides for a select few, upper management is clueless and irresponsible. One particular supervisor hardly shows up for work at all. If you are looking for any type of SEO work I would highly recommend looking elsewhere as this company does not value its employees and only promotes the idea of making more money through sales in an immoral fashion. They do not train their new…
Management and commission structure
There are a lot of management changes currently happening. They are also changing our commission structure that will make it much more difficult to earn decent commission. Pros: Flexibility Cons: Not a level playing field in sales
Decaying culture and inept managment
This place is a mess. The leadership team is making decisions that are both bad for the employees and the clients. This company has always paid very poorly compared to industry standards but the work level used to be reasonable. Now the environment is one of over-worked employees who feel no sense of job security. Employees are being terminated in groups without warning. Clients are being billed but the work they are paying for is not being properly seen to. I would recommend caution when considering interacting with this company as a staff member or client.
Pros and cons
Great place to work though many feel they are underpaid - many team building events - HR and admin do their best to keep employees happy - but could do better. Increase pay rates while implementing smaller - less expensive team building events.
CPASS Good. Prosites Bad.
My manager at CPASS did everything she could to make it a better place. It is clear that in her role of managing, the people above her made it difficult for her to be as effective as she could be. There is something wrong at this place. When you have a middle-management team that good and things don't improve, something else is going wrong. It's clear that whatever it is that's wrong isn't at CPASS. Pros: Cpass Cons: ProSites
Productive
A lot of client interaction. Can be stressful at times. Management listens to feedback of employees. Training of employees is lacking. There is not a lot of consistency . Pros: Good team environment Cons: Corporate can be clueless
Completely unprofessional organization
Company is very poorly organized, hires big mouth managers with no skills and drives out any people with real skills to appease egos. Allow for lying, toxic atmosphere and open hostility between teams. Support teams in VT are professional, others are not- allowed to get away with just about anything, boast that sales are the only reason people in company have jobs. Extremely unprofessional environment.
Great place
Loved working there. Lots of opportunity if you work hard, plenty of room for growth and advancement if you choose. Would definitely recommend this company.
Office politics take precedence over quality of work
Gained some new skills while working here, but found out very quickly that management will go out of their way to let you go without notice if they don't feel like you fit in with their office environment regardless of how well the quality of your work is.
Great Technology Company
Management used to be amazing, and the company had a very dynamic culture that promoted growth and teamwork.Towards the end of my time with Prosites, they began changing the management team, and it moved away from focusing on customer relationships and retaining clients and listening to employees evaluations of the state of the company, to a micromanaged, no input, just get revenue type of formula. I left to pursue a better work environment and company that would appreciate my skill set more. Overall, Prosites was a wonderful and great company to work for, I absolutely loved the team…
The worst
ProSites doesn't care about their employees or the customers. They only care about money. The place is filled with so much drama that it is difficult to focus on your work. The depts don't work cohesively together and some depts work much harder than others, making those employees completely stressed out. Nobody cares.
Poor pay
Poor pay. Under qualified managers. Lack of communication between departments. Management allowed negative employees to gossip and talk trash about other employees in the department. That kind of behavior should be stopped immediately. Acceptance of this behavior creates a toxic work environment.
U fair company
Company doesn’t care about its employee. Manger pay favoritism and are not fair to employee; who are hard working. Mangers constantly gossip about other employee. The only thing that they do do is a lot of employee activities, and end of the month lunch. When they started us off they gave us less compensation to start then all the other worker. I am so glad I decided to leave and will never be retiring
Poorly Run Company
This company is poorly run. Each management team runs itself, there is barely any oversite from top management. The training is poor, the turnover is high. I asked for my training and never got it, and when I did get it, the person training me barely knew what they were doing themselves. Pros: The CEO is friendly Cons: High turnover, they don't respect you, and have meetings about meetings.
Very ethical, fun and rewarding job experience
Stellar Care is one of the few agencies that is truly dedicated to doing the right thing and never cutting corners. They hold people accountable, but provide great training and support. The individuals they serve provide a source of fulfillment daily! Pros: Paid days off for your birthday and anniversary, fair pay, flexible schedule, great benefits package and fun, supportive atmosphere! Cons: It is Medicaid funded solely which limits pay options to current reimbursements.
You get what you put in
Opportunity to make good money as aa sales rep ifbyou have the sales skills necessary to get wins in a competitive market space. Requires dilligent effort and persistence. Management is good but can play favorites with senior reps Pros: Hybrid wfh Cons: Favoritism
Great People w/ Great Opportunities to Contribute & Grow
I'm fully remote, though have met up with my team members & others a few times at different events. There's a lot of collaboration across teams to ensure unified efforts. Feel a lot of value in these exchanges. I'm given the latitude to direct my work and given support to accomplish my goals. Pros: Compensation, Opp. to make a difference, People Cons: Maybe that it's completely remote for those outside of office locations
Great Starter Job for Industry
ProSites is a company that really cares about its employees. They give you all the resources you need to succeed and work with you as you learn the ins and outs of the industry/role. I wish pay was better, they don’t really make an effort to retain employees who need better compensation, but regardless it’s a great job to gain skills and experience.
Smart people driven by the love for what they do
Great work environment, knowledgeable and supportive people to work with. All the tools you need to get the job done. Responsive and openminded management. Fair compensation and good benefits
Avoid CS
Cliques everywhere. Do not work in CS. It is an underpaid dumping ground for all the tasks other departments decide they don’t want to do. Okay job for experience out of college as long as you keep looking for a different one.
Did not feel good about this company
The executive team attitude was very snobby and arrogant the CFO was very dismissive I would not want to work for this company. Try working on the executive people skills. She needs a lot of work. I don't think their culture is all that great. I think there is a lot of turnover in this company
Sky is the limit
Ample opportunity for career growth and hard work is rewarded. If you want to grow and venture out of your lane to explore other things, this is the place to be. Pros: Career advancement Cons: Work hard
Overwhelming & Toxic
Listen to the bad reviews regarding company culture and management (very true). This place is back logged with an overwhelming amount of work. Training is nonexistent and there’s a lot of red tape. Very difficult to hit the ground running. Pros: Clean restrooms Cons: Open hostility & gaslighting
Unprofessional Management - Not worth desperation
ProSites: Management- unprofessional Salary - underpaid Culture- middle school, allows bullying and favoritism. Pressure cooker and demeaning. Human Resource is not your advocate. No training Pros: Nothing Cons: Everything
Great coworkers but Management is a failure
A typical day at work was nicely structured but my experience was overshadowed by a Manager that was not able to effectively train employees but had very specific expectations for the specific company's work practices. In the specific dept that I worked in (smallest one there), there was no actual documentation of ANYTHING critical for success in the position nor was there an existing training schedule/plan/checklist- nothing. I LOVED the job and my co-workers but I wasn't aware of their poor reputation before accepting employment there. Should have looked at this site first. Pros: Local…
Top Talent Leaving for Competition
Pros: Amazing people, causal work culture, hybrid option (for now), supportive management, amazing work life balance. Cons: Pay has not remained competitive, loyal employees feeling undervalued, broken processes produce bad results for clients, too much great talent leaving, no remote work benefit for local employees. Advice to management: Keep supporting your employees by promoting from within and encouraging work life balance. Work hard to improve the day to day processes to improve how employees deliver products. ProSites can still be great if it can keep up with competitive salaries and…
Prosites is a joke
Pros: The people who work there tend to be pretty cool. Cons: This company sells inferior services supported by a team that isn't given any of the necessary tools to do a good job. The corporate culture is toxic. Advice to management: Get new management.
opportunities to grow
Pros: ProSites offers good opportunities to grow and develop in your career. If you ask for more you will get it Cons: Lack of structure in departments
Great company crappy pay
Pros: Not gonna go into great detail, but its a great place to work and the staff are all great to work with Cons: Despite the nice atmosphere, there is really no room for advancement and pay is sub-par at best for the amount of work you'll put in
CEO is Clueless
Pros: Great people to work with that are not in upper management. Cons: Upper management and CEO are clueless and don’t communicate with one another. Honestly the CEO is getting up there in age and tends to forget thing’s discussed in meetings. This issue was raised by employees quite a few times while I was there by myself and others.
Run for the hills
Pros: Management will convince you that you are the problem Cons: Management has know idea how to run a company Advice to management: Rehire
So so company
Pros: Willingness to help each other. Cons: Really struggled with properly building expectations
Waste of time
Pros: I would not recommend working here they do not deserve a one star Cons: Management is horrible the culture is very rude Advice to management: Management is the issue
Do Not Work Here - If Offered A Job, Turn Around And Run As Fast As You Can!!!
Pros: None. Would not recommend accepting an offer from ProSites, very disorganized and not doing their clients any service. Feel sorry for their clients. Cons: Was moved around like a chess piece, offered management position and then had it yanked away only to land in the original department who demanded a specific number of audits a day without knowing how long it takes to do a complete audit. I've been in this industry for 15 years and I've never seen such a disorganized and unprofessional company. Advice to management: Learn when you have talent and listen to them
Ignore the negative reviews… bitter much?
Pros: I’ve worked for my fair share of SMB companies and ProSites is one of the better ones. All the negative reviews you see are from people that don’t like to work, don’t want to be held accountable, and think their online digital marketing cert from Udemy taught them the only way to do digital marketing. Is the company perfect? No, but what company is? Sorry a lot of these reviews are non-sense. Entitlement at its finest. “You expect me to work 40 hours? You’re going to hold me accountable? Fine, I’ll leave a negative Glassdoor review”. Grow up, people. I’ve been with the company numerous…
NA
Pros: Must work hard for good pay Cons: Efforts that goes into making good money
Great Company - Even Better People
Pros: Collaborative group of people who are all aimed at helping each other grow and thrive. Leadership is supportive and nurturing. Management is encouraged to promote from within. Fellow employees are friendly and a pleasure to work with. Cons: Some of the infrastructure can use an update. Backlog of deliverables can make client facing roles more challenging. Advice to management: Improve technology to provide a streamlined solution to our clients.
Advisor
Pros: Remote, Great Manager, Uncapped Commissions Cons: Can be micro-managed if not hitting goals, Advice to management: Incintivez, remove 2 min logo on deals because 1 deal could surpass goal set.
Fun company culture and activities
Pros: Nice environment and lots of team building events Cons: Lots of turnover even in management Advice to management: Keep good people
Sales team
Pros: Not much currently due to toxicity in the company Cons: No clear path, upper management favoritism unrealistic expectations Advice to management: Listen to all employees not just the chosen few. Develop a team environment with equal distribution of leads and opportunities.
Sales Pro
Pros: Great to work with a base salary Cons: Need to have a better lead management system Advice to management: Great Job!
Not Good
Pros: The company may suit those who prefer minimal effort and are comfortable with high turnover rates. If you can endure this environment, you might find a degree of stability. Cons: The work environment is toxic and unsupportive, with poor morale and ineffective leadership. Frequent changes, lack of transparency, and high turnover result in inconsistency and inexperience. Compensation packages are well below industry standards, limiting growth opportunities. Advice to management: A major restructuring of leadership and management practices is necessary. Focus on improving company culture,…
Good to get feet wet
Pros: Good overall benefits, some remote work. Cons: Not enough training in every department. No where to move up at all. Advice to management: Room for improvement, management seems to be checked out
Toxic Culture & Very Disorganized
Pros: Summit Club is a nice incentive they give the top performers at the end of the year. Remote work environment Cons: Turnover is a big issue Low base compensation Marketing is not on the same page as the Sales team Managers are middle men/women for the Executives that make rash decisions without any input from the boots on the ground. If you leave, they won't pay you out for 90+ days on any commission you earned your last month with ProSites. No organization whatsoever Training is horrible Managers are not equipped to support their team because of the hierarchy within the company. Advice…
NA
Pros: Great people to work with Cons: Need to restructure commission plan Advice to management: NA
Great place to work at
Pros: Good supervisors, I love my immediate team members Cons: not much to complain about.
Did not have a good time
Pros: 401k matching from the company Cons: Chanel was rude to me Advice to management: Please talk to Chanel
Okay for entry level
Pros: Great team and team members Cons: Pay is not that great.
Micro managing machines low pay
Pros: Solutions for clients okay and cheap Cons: No back in support, low pay and long hours, managers micromanage everything you do from your laptop in secs. Advice to management: Hire talented leadership and treat employees right. Or pay more
didn't pay me my last commission check
Pros: the vp is awesome, good culture Cons: pay isn't great, lead aren't very good
Run far, far away
Pros: The people I work with are absolutely amazing (aside from upper management). They’re smart, and there are a lot of high performers. Cons: C-Suite is completely out of touch, they lay people off and expect others to absorb the work, they expect you to work nights and weekends (even though they say they don’t, they do), they gaslight you, have unclear expectations, there’s a reactive culture vs proactive, there’s no clear growth path, the goals are constantly changing, they micromanage employees… and that’s all I can think of right now.
Lack of support and accountability creates unsustainable culture
Pros: Some talented and hardworking employees across the company genuinely care about clients and support one another. Cons: The work environment can be extremely challenging and, at times, unsustainable. Employee burnout appears to be a recurring issue, and there is often a lack of support for teams managing increasing workloads and constant organizational changes. Training and onboarding are limited, yet expectations for performance are exceptionally high from the start. Employees are frequently expected to solve systemic issues independently, even after concerns have been raised with…
Good coworkers but poor leadership and low morale
Pros: * Some genuinely good coworkers who made difficult days more manageable. * A few talented people throughout the organization who cared about customers and wanted to make an impact. * Opportunity to learn how to navigate challenging organizational dynamics. Cons: * Leadership lacked a clear strategic vision and frequently changed priorities, making it difficult to execute meaningful work. * Decision-making was highly centralized, with little trust or autonomy given to managers or subject matter experts. * Excessive internal politics slowed progress and created unnecessary bureaucracy. *…
Chill remote work but pay is below market
Pros: The job is very chill and remote, small teams are easy to work with across time zones. Cons: Pay is below market, the remote aspect is a perk, but the job description is way more extensive and senior level which would/should merit more pay. Advice to management: Even out the workload better during the busy months, hire more staff or temps/contactors for Onboarding. There is a sales team, let them focus on sales and us focus on the post-sales handoff.
Great environment with autonomy
Pros: Amazing place to work. You really get to drive a lot of your initiatives, no micro management and friendly environment. Cons: No real feedback, I really do enjoy it here. Advice to management: Clear growth paths for each level would be great!