SMC National

Pros: Insurance, 401K match, Work from home, 9/80 work week (if it applies to you, I was told I wasn't eligible even though I was FT employee) Cons: Trying too hard to look hip and relevant. Company culture is important- everyone wants the perks like work from home, short week, or flex hours, but those things become less appealing when you spend the majority of your time putting out client fires and checking off tasks that are unnecessary and irrelevant. Looking to work here? Ask a few questions: 1.) How long does the average CSM, sales person, web developer, designer or video team member…

Pros: SMC is big on over-communication. Honestly, I initially thought, "hovering boss". But I quickly learned though over-communication is emphasized, it is balanced with SMC's emphasis on relationship-based leadership. They take the time to learn your personality, read how you work best, then place you in a role and give you tasks where you can thrive. Where open communication means you can bring your complaints to management and talk your way through problems, over-communication at SMC means leadership is proactive in approaching you to see what they can do to make your workweek a success.…

Pros: I love that SMC has a growth mindset, they are not only growing their company but help each individual person grow as a person. The team members are truly the sweetest people you will ever meet. They are always willing to lend a helping hand if needed. Cons: I wouldn't really call this a con but if you are not use to growth or can't adapt to it SMC is not for you.

Pros: - A robust onboarding plan that offers many resources to utilize not only through onboarding but for the rest of your employment - A positive, happy and uplifting team -Remote work with plenty of flexibility resulting in work/life harmony Cons: - My interview/hiring process was a bit long, but totally worth it. - Working with many time zones can get a little complex but its works out for everyone. Advice to management: Keep on doing what you're doing...

Pros: 1. The entire team from the ground up is incredible here - kind, bright, motivated and genuinely happy and helpful! They ALL want you to succeed! 2. Leadership lives their core values and are dedicated to growth. CEO & President are true innovators and entrepreneurs. They are constantly growing and learning and dedicated to fostering that environment and culture @ SMC! 3. Fully remote environment is fantastic! 4. Benefits package is impressive, especially for a remote company! Cons: No cons come to mind...but I would reiterate what other reviewers have called out: if you're looking…

Pros: I have been at SMC for about a year and a half and I can honestly say that it is the best place I've worked for! The company has a great culture, excellent work-life balance, fully remote, amazing team, great benefits, and a fast-growing company. Upper management (even including the CEO) is extremely approachable and you can tell genuinely cares about the employees and making this company great. HR is absolute dynamite in providing all the needs of the company too. For being a remote company they really strive to keep us connected and invested and they do a wonderful job. Churn is not…

Pros: Leadership is incredibly supportive and responsive. The company has a clear vision of the future and gives autonomy to the employees to carry out the mission. There is a big emphasis on community and positive reinforcement. It’s an exciting time to be part of SMC! Cons: There is a ton of work being put into building documents and SOPs and things are ever changing. Not necessarily a con, but it’s important to note that the company is still pushing for uniform processes Advice to management: Keep standing for the core values. You are doing a fantastic job

Pros: - employees take time to communicate(eagerly) and build a team of growth and concern. - training platform is top of the line and thorough. Cons: I don’t have any cons.

Pros: Love helping our clients grow, and love that we are always growing as people. Cons: Waiting for internal promotions to present the opportunity. Advice to management: Keep up the great work!

Pros: Some of the team members are kind and hard working Cons: Deeply dysfunctional, poor leadership, smoke and mirrors sales, rapidly shifting expectations going after the latest sparkly thing

Pros: There are SOME people here who I enjoyed working with. This company largely consists of friends and relatives of the CEO so be careful who you talk to. The 9/80 schedule can be a good benefit if your supervisor/boss allows you to actually use it. However, it's likely that even on your "Friday off" you will still get a bunch of emails and requests. Cons: No doubt this review will end up being posted on the CEO's personal social media account stating that SMC just "isn't the right fit for some" or "we are always looking to improve." To an outsider you’re thinking, “wow they really value…

Pros: growth opps, transparent management, great pay, awesome communication, accountability Cons: there really arent many other than growing pains which are normal

Pros: SMC National, a leading dental growth partner, epitomizes excellence through its employee-centric approach and unwavering core values. The organization's commitment to its people, transparency, work-life balance, and adherence to principles sets it apart as a remarkable workplace. SMC National's people-first mentality fosters a supportive and respectful environment, allowing employees to thrive and contribute meaningfully. Transparency is a guiding principle, creating trust and unity among team members through open communication and shared information. The company's dedication to…

Pros: Great people all around & genuinely feel supported by my co-workers & the leadership team. Company is constantly growing and evolving for the clients. The remote environment is amazing and allows for flexibility. The benefits package is impressive, best that I've had. Cons: None that I can think of at this time, keep striving to be better! Advice to management: Keep doing what you're doing!

Pros: Seamless onboarding, welcoming and supportive team across the entire company, 100% remote. Growth oriented company that optimizes team and client results. Could not ask for a better company to work for. Cons: I don't have any cons.

Pros: Amazing culture and team environment Cons: No real cons! Really happy with my time here.

Pros: Every other Friday off and hard working and friendly team members. Cons: CEO pretends like he cares about his team members, he doesn't. Employee and client retention is very high. Most employees either quit or get fired within their first year. They've been losing clients left and right due to poor results.

Pros: Bosses and employees were very kind, helpful, and easy to communicate with. They listen and give value not only to their clients but to their employees. Cons: cannot think of any cons.

Pros: Company is thoughtful and does try to foster a positive environment/culture, good work/life balance, ok benefits, really fun challenges and contests, plenty of holidays, nice perks, outstanding HR department, amazing coworkers. Cons: The following is my personal opinion formed from my direct interactions and experiences during my tenure at SMC National. The #1 con to SMC is the senior management in the marketing division. The management style is atrocious and not at all how managers should be. There's a lack of knowledge & skill set required to support the team. Unrealistic…

Pros: Remote company, flexible schedules, 9/80 every other Friday off Cons: Shady marketing model based on lead guarantees that are often not met for clients. The company has significant financial instabilty issues, multiple layoffs in the past couple years. The clients are quick to leave once they sense the over/ promising and under delivering of services expected. Advice to management: Your clients want a transparent model; stop deflecting to operations and sales instead of the real marketing results. Your marketing tactics are rinse and repeat for every client and often ineffective. Fancy…

Pros: Nothing nice to say at all Cons: Everything is awful about this place and it is a cult.

Pros: Great benefits Nice people to work with Cons: Lots of turnover People coming and going constantly

Pros: 9/80 schedule, fully remote, decent benefits Cons: Unclear expectations, leaderships not in alignment

Pros: Great work-life balance with a 9/80 schedule, flexible time off, and the ability to work remotely. Leadership genuinely cares about employee growth both professionally and personally. The company encourages continuous learning, collaboration, and innovation. It's rewarding to help dental practices grow and see the direct impact of our work. There is a strong team culture despite being remote, and management is always looking for ways to improve productivity, health, and overall employee well-being. Cons: Like any fast-growing company, priorities can shift quickly and processes are…

Pros: Great team culture with supportive coworkers and leadership that genuinely wants employees to succeed. The company provides strong growth opportunities for people who are willing to take initiative and continuously improve. The remote flexibility is also a huge benefit. Cons: The pace can be fast at times, and there is a learning curve when managing multiple clients and responsibilities. Expectations are high, which can be challenging for new team members as they get up to speed. Advice to management: Continue investing in employee development, training resources, and clear career…

Pros: SMC is hands down the best company I have ever worked for. Everyone is treated with respect. The company is 100% remote which is a built in benefits. Imagine waking up and just walking to your computer to work. It's amazing. Benefits are way above average. The coverage is what you would find at a Fortune 500. Work / life balance is a focus for this company. We get plenty of time off built into our benefit package, plus all holidays, plus surprise off days for reaching goals. Compensation is way above average as well. All leadership is supportive. HR is always looking for ways to…

Pros: SMC National offers a unique combination of autonomy, professional growth, and a supportive culture. One of the biggest perks is the 9/80 schedule, which provides excellent work-life balance while still allowing you to be highly productive. The culture is collaborative, positive, and focused on helping both employees and clients succeed. The team is made up of like-minded individuals who genuinely care about delivering results and making a difference for the dental practices we serve. Another standout benefit is the extensive resource library. There are endless tools, training…

Pros: I love working with SMC National. They are organized and proactive in their approach to cutting edge strategies. Our leadership is constantly navigating the areas we can adjust to make the experience better for both the client and employees. As a Registered Dental Hygienist and former Practice Administrator working directly with dentists to growth their practice through marketing with operational support of the key driver, is incredible. I love that I get to work remotely and feel supported by my colleaguse despite not being in a common workspace. Cons: I don't have any cons. I think…

Pros: SMC is the best place I have ever worked. We've landed the INC 5000 fastest growing companies list 3 years in a row and just made the Best Places to Work list. Salary and benefits are on par with what you would expect from a much larger organization. Leadership is extremely supportive and allow the freedom to do your job and have work life balance. The people we work with are amazing and it's easy to make friends with your coworkers. Cons: As a growing company we are exposed to growing pains like everyone else. We don't always get it right, but we always make it right. Advice to…

Pros: 9/80 work schedule Top 5000 Inc Award Winner Zero tolerance gossip policy Empowerment to own your position Strong leaders at every level Cons: Never meet in person, always remote without corporate face to face engagement. Advice to management: Continue to hire and lead as you do because the growth to be a top 5000 INC company shows day in and day out.